Reviews
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Was greeted as soon as I arrived. Vehicle was ready when promised and was “spot on” the price quoted. Very professional and well organized. I have all 3 of my vehicles maintenance performed here. Why go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It has been our pleasure to serve you, William! Thank you for the excellent review and for trusting Harper INFINITI with your vehicle's care. Safe travels and we hope to see you again down the road!
I researched vehicles for several months before we
I researched vehicles for several months before we settled on the QX50. Austin, Tommy and Allen Brooks were a pleasure to deal with. We made our purchase on MLK Monday and the place was pretty packed and that slowed the process down a bit but that's to be expected. Tommy gave us a complimentary dining card because of our longer than average wait to get into the Allen's office to finish up. Austin was very familiar with the vehicle details and there are a lot of tech details with these new cars! Would not hesitate to return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Austin and Allen took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead in your new INFINITI QX50!
The service area was very busy.
The service area was very busy. I didn’t have an appointment for routine service. James took my information and got me into express service quickly. Thanks James.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that James helped make your service visit efficient and quick. Thank you for working with Harper INFINITI!
Wonderful Experience
I highly recommend Greg and the Harper Infiniti dealership. I was interested in a new vehicle. I researched online. Greg contacted me by phone and email. I went in to look and Greg was absolutely the best salesman I have ever worked with. This is my first infiniti and I am looking forward to this experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this great review, Melissa. Greg and the team are grateful for your trust and business. We are thrilled to have you as part of the Harper INFINITI family!
Best Customer Service
I drive past several oil change/service businesses to go to Harper because of the customer service. The staff always treats me like I am the most important person in the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It has been our pleasure to serve you, Ryan! Reviews like this one make our day. Thank you for the positive feedback and for trusting Harper INFINITI with your vehicle's care. Safe travels and we hope to see you again down the road!
Great dealership
They are so friendly and so accommodating! I highly recommend this dealership . I bought my QX50 there and I take it there for servicing. I haven’t had one bad experience. I will buy from them again !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to serve you, Donna! Thank you for the awesome review and for trusting Harper INFINITI with your INFINITI QX50's care! We are so glad that our team was able to help you during your time here. Have a great day and we hope to see you again for any future needs!
Awesome service with knowledge service reps
I regularly have my 2015 Infiniti Q60 convertible serviced at Harper Infiniti. My service rep, Eric Liner, is always helpful about service work that is necessary & thoughtful of cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reggie - Thank you for leaving Harper INFINITI this wonderful review and for trusting us with your 2015 INFINITI Q60 Convertible's care. It has been our pleasure to serve you! Eric will appreciate the shoutout. Have a great day and keep us in mind for any future needs!
Great service
Always a pleasure to be a customer of Harper Infiniti! I will never buy or service a car anywhere else! My only complaint is that they require too many words in this review. LOL
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vicki, thank you for the review! We appreciate the kind feedback and hope to see you again at Harper INFINITI. Safe travels!
As always, a fantastic service experience at Harper
As always, a fantastic service experience at Harper Infiniti. I trust them unequivocally. My FX35 is 11 years old, and runs like a new automobile. This is the only place I have work done. Thanks Eric for another great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, thank you for the review! We appreciate the kind feedback about Eric and hope to see you back again at Harper INFINITI. Safe travels!
Great job Harper Infiniti.
Always a pleasure to go to a dealership that is willing
Always a pleasure to go to a dealership that is willing to work and help you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that you had a successful experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!