Reviews
Write a reviewExcellent service department.
The service at Harper Infiniti is always excellent. All the staff members are professional and polite and get you in and out quickly. They take good care of our cars and their customers. I just took my QX 60 in for routine service and am very pleased with the appointment. K. Myers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving Harper INFINITI this wonderful review and for trusting us with your INFINITI QX60's care. It was our pleasure to serve you. Have a great day and keep us in mind for any future needs!
Awesome staff, awesome service
Brought my QX80 in for service. Staff were polite and quick. The loner vehicle was clean and nice. The repair reports was very detailed and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to serve you, Abbey! Thank you for the excellent review and for trusting Harper INFINITI with your INFINITI QX80's care. Have a wonderful day and we hope to see you again down the road!
Very professional service from the time I arrived until
Very professional service from the time I arrived until the time my vehicle was returnef
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your support and hope to see you back again at Harper INFINITI!
Great experience
We had a great experience. Austin was very professional and pleasant to work with. Would 100% recommend to anyone shopping for a used or new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that Austin took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead!
I went to get an oil change after leaving the dentist
I went to get an oil change after leaving the dentist office. I received excellent service, before I got comfortable the service was complete. Richard was understanding regarding the free car wash by giving me a voucher to get a wash at my convenience. This is just an example of the great quality of service you receive at this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and thoughtful review! We are delighted that Richard and our team provided you with top-notch service and we look forward to assisting you next time. -- Harper INFINITI Team
I only take my car here, and they give me tje most
I only take my car here, and they give me tje most perfect service every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your continued support means the world to us, Toma! Thank you so much for supporting Harper INFINITI and please let us know if you need anything down the line!
Great choice for purchase or service
Always a pleasure doing business with Harper and their team, very professional and knowledgeable. Recommend for purchasing and service. Every person I have had contact with is very helpful and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our team sincerely appreciates your wonderful review, Heather! Thank you so much for supporting Harper INFINITI and please let us know if you need anything down the line!
Helped us find what we wanted
Helpful and looked for exactly what we wanted until we got it. Let us drive other vehicles just to be sure we wouldn’t regret what we bought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Holly, congratulations on the new vehicle! We are thrilled that our Harper INFINITI team was able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!
You all were great.
You all were great. My wife brought her car in to have it checked out you found the problem gave her a loner got hers fix the next day. What service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Chris! It was our pleasure to offer your wife timely service. Thank you for supporting Harper INFINITI with your great review!
Excellent Service Advisor
I have used Harpers Infiniti service advisor Eric Liner for the past 3 years and have been greatly satisfied with his professionalism and dedication to making sure nothing is done that isn’t needed on my car at the time of my scheduled service. The entire front line is efficient and courteous once I pull in the service center. I highly recommend purchasing a vehicle from Harpers and maintaining your service with them, one of the best in Knoxville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experiences working with Eric and the Harper INFINITI service team. Drive safely, and we hope to see you again down the road!