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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 12:00 PM - 6:00 PM
Mon 7:00 AM - 6:30 PM
Tue 7:00 AM - 6:30 PM
Wed 7:00 AM - 6:30 PM
Thu 7:00 AM - 6:30 PM
Fri 7:00 AM - 6:30 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

3.6
44 lifetime reviews.
  • transmission fluid changed & serviced

    My husband and I purchased a chrysler 200 a couple of years ago. We had a chrysler 300 but the milage was high and we had bought it from a private...


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    My husband and I purchased a chrysler 200 a couple of years ago. We had a chrysler 300 but the milage was high and we had bought it from a private owner. This was our first experience with a dealership and it was great. Gerald Benton helped us so much and was very patient. He did everything he could to get us into a new car that we would like. We went to have the transmission fluid changed and it went fine. The price was kind if high in my opinion, but then again I don't know what the "average" is. I searched around online to have an idea and it was a bit higher than I expected. It was around $80.00 to have the fluid changed, but it was $100.00 for labor and then plus tax, so I payed almost $200.00. So beware, it is not cheap. I chose the dealer because their technician are trained for the specific cars they sell. I heard horror stories about places like jiffy lube and other popular mechanics, so I chose to be safe and pay a little more and take it to the dealer. Overall, I am satisfied. I would recommend this dealer, but always do your research before you go into any dealer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Worst experience ever buying a vehicle

    Purchased a very expensive 2017 2500 Ram Laramie. The personnel at Jim Cogdill dodge are not customer friendly. I was never briefed or given ins...


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    Purchased a very expensive 2017 2500 Ram Laramie. The personnel at Jim Cogdill dodge are not customer friendly. I was never briefed or given instruction on my vehicle. I wanted to have a back up camera put in for a fifth wheel.They had the work done offsite Now my display shows I have a taillight out, I went to the dealership two days ago to ask a few question and the service advisor was belittling and would not even take time to answer the questions. I will not go to Jim Cogdill dodge ever again

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Rhonda J.

    I just bought a Dodge Caravan and I am very happy with it!! My salesman was Jesse Hawkins and he was awesome! He was very professional, nice, and ...

    Dealer Response

    Hi, Rhonda! Congratulations on your new Dodge Caravan. We are happy to hear that Jesse provided you with so much assistance and efficiency. We gre...


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    I just bought a Dodge Caravan and I am very happy with it!! My salesman was Jesse Hawkins and he was awesome! He was very professional, nice, and answered all my questions. I really appreciate him and the dealership for the excellent service! And the van price was great!!! Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Rhonda! Congratulations on your new Dodge Caravan. We are happy to hear that Jesse provided you with so much assistance and efficiency. We greatly appreciate your business and we look forward to seeing you again soon!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2010

The largest selection of NEW and PREOWNED Chrysler, Jeep, Dodge, Ram products in the Knoxville area! Larger selection always means lower prices here at Jim Cogdill Dodge Chrysler Jeep Ram.

"Tennessee's #1 Jeep, Chrysler, Dodge, Ram Dealer"