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Greenway Kia of Hickory Hollow

(966 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(966 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia of Hickory Hollow from DealerRater.

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Good Job

Overall it was a very easy experience. Each person I talk with were friendly and helpful. I would recommend others to the Hickory Hollow Kia dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Quick and easy...................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I purchased my preowned Kia Soul from Jay Stewart at...

I purchased my preowned Kia Soul from Jay Stewart at Universal Kia Hickory Hollow. From the first time he called until the day I picked up my vehicle, he was always available for questions. He and Zdravko Kramar worked with me SO MUCH to get me financed and get me a payment I could handle. I wasn't sure that I'd be able to make the deal, but they did everything they could to get me into the car I needed. I was incredibly happy with my experience there, and I will DEFINITELY recommend Universal and the entire team to anyone I know looking for a vehicle, and I am almost 100% positive that the next car I purchase will also come from there. The staff is helpful, friendly, and genuinely interested in you and your needs. Best car buying experience I've had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good Job

Shon gilbert was awesome! Perfect job!..............................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Job

Great our 2nd purchase here and we sought out Jeff both times He gets down to business and gets it done. Real Nice Down to earth guy who knows his stuff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Job

First met with Tim who didn't do much to help, but when I came back and met with Shin after dealing with my bank, he bent over backwards to help. His sense of humor made it fun and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Job

Great. Tim was outstanding.! ! ! ! ! ! ! ! ! ! ! ! ! ! !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Job

This was my first experience with a brand new car purchase. Jeff Shipp made it an enjoyable experience. I would highly recommend Universal Kia to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Job

I was extremely impressed. David, the salesman explained everything in detail to me and made me feel very comfortable throughout the entire process. Everyone there was very professional and very knowledgeable. I was impressed with this dealership and will highly recommend it to my family and friends. David even helped me sync my iphone to my car and personally showed me how everything worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Job

We just had our oil changed but had good experience. Jonathan is GREAT. We use to deal with him at the Chevy dealer ship in Smyrna when he was there. We would follow him to any dealer ship he would go too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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