Reviews
Good Job
Overall it was a very easy experience. Each person I talk with were friendly and helpful. I would recommend others to the Hickory Hollow Kia dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Quick and easy...................................................
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased my preowned Kia Soul from Jay Stewart at...
I purchased my preowned Kia Soul from Jay Stewart at Universal Kia Hickory Hollow. From the first time he called until the day I picked up my vehicle, he was always available for questions. He and Zdravko Kramar worked with me SO MUCH to get me financed and get me a payment I could handle. I wasn't sure that I'd be able to make the deal, but they did everything they could to get me into the car I needed. I was incredibly happy with my experience there, and I will DEFINITELY recommend Universal and the entire team to anyone I know looking for a vehicle, and I am almost 100% positive that the next car I purchase will also come from there. The staff is helpful, friendly, and genuinely interested in you and your needs. Best car buying experience I've had!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Job
Shon gilbert was awesome! Perfect job!..............................
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Job
Great our 2nd purchase here and we sought out Jeff both times He gets down to business and gets it done. Real Nice Down to earth guy who knows his stuff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Job
First met with Tim who didn't do much to help, but when I came back and met with Shin after dealing with my bank, he bent over backwards to help. His sense of humor made it fun and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Job
Great. Tim was outstanding.! ! ! ! ! ! ! ! ! ! ! ! ! ! !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Job
This was my first experience with a brand new car purchase. Jeff Shipp made it an enjoyable experience. I would highly recommend Universal Kia to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Job
I was extremely impressed. David, the salesman explained everything in detail to me and made me feel very comfortable throughout the entire process. Everyone there was very professional and very knowledgeable. I was impressed with this dealership and will highly recommend it to my family and friends. David even helped me sync my iphone to my car and personally showed me how everything worked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Job
We just had our oil changed but had good experience. Jonathan is GREAT. We use to deal with him at the Chevy dealer ship in Smyrna when he was there. We would follow him to any dealer ship he would go too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
