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Greenway Kia of Hickory Hollow

(966 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(966 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia of Hickory Hollow from DealerRater.

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Foor the past 5 years that I have been coming to Hickory...

Foor the past 5 years that I have been coming to Hickory Hollow Carnival KIA I have had nothing but the best service. All the employee's have always treated me with fairness and respect. I have recommend to all my family and friends that they should come to Carnival KIA and take a look at the KIA Products. Two of my friends in Murfreesboro, TN has bought from you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great experience. Awesome service and value. ...

We had a great experience. Awesome service and value. The buying experience was stress-free and very simple. We got a great deal, and we love our new Kia Sedona!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a very quick and great experience. I have...

This was a very quick and great experience. I have refered you to several friends and family. If ever I need a new car I will defenitly come back. The people were very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a hard time trying to get approved. Wayne and...

I had a hard time trying to get approved. Wayne and Travis did everything they could to get me approved for something that I could afford. They were able to get me finally approved!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was great. My sales person was very helpful. The...

Everyone was great. My sales person was very helpful. The Loan officer was great. I don't have any complaints. I will continue to do all my business with Carnival Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got a great price on my car and the staff has been...

I got a great price on my car and the staff has been excellent to deal with. Any problems I have encountered with anything has been quickly resolved. I love that I can call and say, for instance, "When is the last time I had my tires rotated?" and it is easily found in the system for me. I go to Hickory Hollow and the only thing is.... I have been there many times but had to leave every time without seeing Chris Bostick :-) Really had no need to ..Just had to throw that in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service. People in service department could not...

Great service. People in service department could not have been more helpful. A+! They were extremely helpful and very interested in making sure my experience was positive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Long standing problem with automatic mirrors was resolved...

Long standing problem with automatic mirrors was resolved to my complete satisfaction. The service manager was very patient with me. I Like my Kia Sedona. Owen Morell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was pretty much an easy car shopping trip for me. The...

Was pretty much an easy car shopping trip for me. The people there were great. I feel as if any new car you should get a full tank of gas, and first oil change for free. I hope they consider this as the norm in the future. Chevrolet did it for my diesel truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've only ever needed minor repairs on my 2008 Rio, such...

I've only ever needed minor repairs on my 2008 Rio, such as computer updates, spark plugs, etc., but Jonathan always treated me as a top priority. When the website would take a week to get an appt, Jonathan would say, "bring it in at 9 a.m. tomorrow!" He's always so friendly but also to the point. He's also funny. Once when I needed a computer update, he said, "You have Windows 98, so we upgraded you to Vista. Come back next week. Just kidding!" The entire staff there is friendly whether you're buying a car or getting it serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.