Reviews
Joe was absolutely amazing to buy from and I couldn’t be...
Joe was absolutely amazing to buy from and I couldn’t be happier. This is the truck I’ve always dreamed of. I enjoyed working with George for years but Joe was just as good or better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-stars and great feedback! It was such a pleasure working with you, and we can't thank you enough for the chance to earn your business. Enjoy your new vehicle! We will see you next time!
The service was very good and the advisor was very...
The service was very good and the advisor was very informative. The downside is Ford’s parts availability is a little lack luster. The issue is major engine parts being on back order for an extended period of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the review and feedback! Our team hopes to work with you again.
Very good service from Service Desk. Service was...
Very good service from Service Desk. Service was explained. Friendly staff and efficient. Shuttle drivers very friendly. Dealership seemed clean. Received the receipt next day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review! Your comments keep us motivated and working hard for all our guests. We hope to be of service to you again! Take care!
Tyler was great to work with. Had a deal worked out in...
Tyler was great to work with. Had a deal worked out in less than an hour. I’ll be sending people to check them out if they’re looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the recommendations! It was great having you here, and we hope you enjoy your new vehicle for many years. Thank you for choosing Sunset Ford of Waterloo!
Kyle Brewer was very knowledgeable and helpful with...
Kyle Brewer was very knowledgeable and helpful with purchasing my new car. He took the time to explain how different (important) things worked in the car. He took the time to show me how to use the new features as well. Sunset Ford in Waterloo is a nice clean facility, well taken care of. The staff us very helpful and very friendly. I will highly recommend this facility to anyone looking for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and recommendation, and congratulations on your purchase! We are so happy to hear that Kyle made your visit top-notch, and we appreciated the chance to work with you. Welcome to the family!
Sunset Ford of Waterloo was amazing to buy a truck from!...
Sunset Ford of Waterloo was amazing to buy a truck from! Everyone we met on their staff was very welcoming and professional! It was one of the best experiences we have ever had purchasing a vehicle! No stress and easy! Thank you Kyle & Sunset! We love our new truck!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your truck! It was wonderful working with you, and we appreciated the chance to earn your business. Our team wishes you many happy, safe miles. Come back and see us again!
Kyle was extremely helpful in selecting my new truck. I...
Kyle was extremely helpful in selecting my new truck. I am very happy with it and love how it drives! It’s perfect for what I need it to do and gets me there safely! Thanks Kyle! ✌🏻
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this, and congratulations on your truck purchase! You picked a great one. We wish you the best and hope to see you again!
Joe Hill was very helpful with little pressure for the...
Joe Hill was very helpful with little pressure for the sale. He was knowledgeable about the vehicle I purchased and on all the technology that came with the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase, and thank you for the kind words for Joe! Our team enjoyed having you here, and we wish you all the best. Come back and see us!
I had a great experience at sunset ford in Waterloo. For...
I had a great experience at sunset ford in Waterloo. For my time spent with my recall they even gave me a free car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars! Our team is here for any future needs.
Came in and was helped my Joe Hill and he was very...
Came in and was helped my Joe Hill and he was very friendly and helpful. Traded my car in easily and love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our team truly appreciated the chance to work with you, and we are pleased to hear that Joe made your visit top-notch. Enjoy your vehicle! Thank you for choosing Sunset ford of Waterloo!