Reviews
They honestly have the best in customer service!! From...
They honestly have the best in customer service!! From sales to repair service, they are top notch! Rarely do you find service advisors that goes above and beyond but Kelly did just that.... I highly recommend!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the recommendation! It is great to read such wonderful comments about your recent experience with us, and we are so happy to hear that Kelly takes such great care of you. Thank you so much for choosing Sunset Ford of Waterloo!
Joe Hill and the staff at Sunset Ford are awesome!! My...
Joe Hill and the staff at Sunset Ford are awesome!! My husband and I were just planning to look at a car, not purchase one. But after talking with Joe, we made a purchase. They got us financed with relatively no hassles. We will definitely be returning to Sunset when it comes time to get the husbands new truck!!! Thank you again so very much Joe and the staff at Sunset!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this, and congrats on your new vehicle! We are so happy to hear that Joe and the team provided you with outstanding service. We truly appreciate your business, and we can't thank you enough for giving us the chance to earn your business. Welcome to the Sunset Ford family. We look forward to your next visit!
Awesome mechanic to help work through problem with my...
Awesome mechanic to help work through problem with my F-350 truck. Management was also very helpful in resolving our problem. I would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and recommendation! We appreciate your business, and we look forward to working with you in the future.
Very friendly people. Started exactly when my appointment...
Very friendly people. Started exactly when my appointment was scheduled. A pleasant experience. I have no reason to not continue to go to Sunset in Waterloo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, and we look forward to a long relationship with you!
Not sure what the name was of the man At the desk.....but...
Not sure what the name was of the man At the desk.....but the service was excellent. Xxx xxx xxx xxx xxx xxx xxx xxx
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback! We appreciate your business and hope to work with you again.
I purchased a 2020 F-150 King Ranch and Joe Hill was my...
I purchased a 2020 F-150 King Ranch and Joe Hill was my salesperson. Joe got me the best deal possible and he was very honest and thorough. I highly recommend this dealership. Everyone there was very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new truck, Cindy! Our team truly appreciates your business, and we are so happy to hear that Joe provided you with outstanding service. Thank you for choosing Sunset Ford of Waterloo. Come back and see us again!
Nice people, convenient location, flexible drop off...
Nice people, convenient location, flexible drop off schedule, love the free car wash with every service appointment, very clean & well organized & up to date facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JS, thank you for your feedback! We’re happy to hear about your great experience with our service department, and we look forward to helping you out in the future!
I can honestly say we had a great time buying a truck! We...
I can honestly say we had a great time buying a truck! We had fun we joked they answered questions we had and we will be back!! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo! We hope you enjoy your truck, and we look forward to your next visit with us.
Honesty, integrity, and a true sense they were looking...
Honesty, integrity, and a true sense they were looking out to get me the best deal possible. I'm usually leary of walking through the doors; however, the best experience I've ever had at a dealership. If I could give 10 stars, I would.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!
Joe was very nice and not overly pushy which I...
Joe was very nice and not overly pushy which I appreciate! The owner was very nice as well. Would purchase from there again even though it’s an hour and 20 minutes from our house.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, and thank you for your feedback! We’re happy to hear about your top-notch experience with our team, and we look forward to helping you out in the future. We wish you many happy, safe miles!