Reviews
Great experience at Waterloo Ford.
I drove in from Memphis Tn. to purchase the 2008 Mazda CX-7. David was great. He check after purchase how was I enjoying vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your business and we look forward to a long relationship with you!
Excellent experience
GEORGE and MIKE were excellent to work with no games, straight to the point answered all questions. Long time customer from another Ford dealer I really enjoyed my experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Unbeatable Car Buying Experience
Pete Heutel at Sunset Ford is able to provide an unforgettable car buying experience by providing his customers with a knowledgeable and dedicated staff. I had the pleasure of working with Brett Bergman and Mike Rich on my most recent purchase. I had a list of what I wanted and the price I wanted it at and the team over at Sunset worked hard to find the perfect fit for me. I am extremely satisfied with my new ride and the hastle free process of purchasing it. IF YOU ARE IN THE MARKET FOR A NEW VEHICLE SWING BY SUNSET! SERIOUSLY YOU WILL NOT LEAVE DISAPOINTED!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
wonderful
David Wedemeyer was helpful with all are question , he did not push us into a decision, very impressed with the warranty you give, looking forward to using free carwash and any service we might need .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo, we look forward to your next visit!
Escape at Sunset
We had purchased a Mercury from Sunset Ford Waterloo several years ago, so when it came time to find another vehicle that is where we started the search. I liked the looks of the Ford Escape, but had not driven one. Dave Wedemeyer found a couple of Escapes for us to look at, meeting the criteria we asked for. He met us at one of the other locations for test drive and had the vehicle transferred to Waterloo for our purchase. Every question I had was answered. The value of the Escape was excellent, as was the service from Dave. With Jimmy's help, financing was easy. A week after purchase, I called with follow up questions, Mike and Dave were very helpful. I felt like they truly wanted me to have a great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this with us! It was truly a pleasure having you back and we are so happy to hear that the team helped you find the right vehicle. We are honored to have you in the family and we hope to work with you again!
Great experience!
Had no intention of buying a car until your salesman Michael Bicklein came & talked to us. Did such a good job that we ended up buying a Ford Escape which I just love!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us a review! We’re happy to hear about your great car buying experiences with Michael and our team, and we look forward to helping you out in the future! Enjoy your Escape!
Very friendly and helpful
Dave was very personable and knowledgeable as we searched for a car for my grandson. He was always available to answer His questions. If we can agree on a price I hope the service is as good and prompt as the sales experience has been
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.
New Focus
We had been to several dealerships in Illinois and Missouri looking to trade for a new car. Salesman Michael Bicklein and Finance Manager Jimmy Williams at Sunset Ford treated us to exactly what we were looking for. No pressure, just a good deal that got better and better. We recommend Sunset Ford to anyone looking for a great deal. Will be going to them for all our service needs and return when it's time for another new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and recommendation. We’re glad you enjoyed working with Michael and Jimmy! We’re proud to have them on our team as they exemplify our values. We appreciate your business and we hope to work with you again.
I was just lookin, but wow.
I went looking for a used but I left with new. Dave wedemeyer showed me new and used. Dave made the truck buying enjoyable and easy. Dave and the team went out of their way to help. Dave let me choose the truck that fits my needs. He will not push you in a vehicle. Dave, Mike and Jim are amazing people to deal with. It kinda felt like I was hanging out with friends and buying a truck at the same time. I highly recommend buying from this amazing group of people. Dave and the team are very friendly. I will be buying from them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and recommendation! It is wonderful to hear that Dave and the team made your visit with us fantastic. We truly enjoyed working with you and we look forward to have you back again.
Left our hot ride for a cool one
WOW!!!! Great service and Great sales!!! Wife's car was straying to give us AC problems and since we were on the edge about purchasing a Edge we came in and visited the folks here at Sunset Ford in Waterloo. Needless to say we were not disappointed. Micheal got us the deal we were looking for and Justin got our old car's AC fixed so we could trade it in. The best part was we didn't have to pay a dime to get the old one fixed because it was under extended warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re happy to hear about your great buying experience with our team and we can't thank you enough for your business. We wish you all the best and we look forward to helping you out in the future!
