Reviews
Why I Keep Coming Back to Sunset Ford of Waterloo, IL
Over a thirteen year period I have purchased six new Ford vehicles from Sunset Ford of Waterloo. Before I found this dealer I hated the entire process of buying a new car or having it maintained at a dealership. The people at Sunset Ford of Waterloo changed all of that for me. One salesman has sold me all of these vehicles and has gained my trust and friendship through his straughtforward approach and honest assessment of my needs and desires in each vehicle I have purchased there. George Schneider is the only person I will talk to when I want to buy a new vehicle. The service department at Sunset Ford of Waterloo has also shown me that auto dealer experiences can be pleasant. The work they do is excellent and thorough. They are Frank wit me about what needs to be done but don't try to sell me things I really don't need done. Sunset Ford of Waterloo is my aotomobile dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.
easy to work with
they treat you descent and were very pleasant to work with would recommend all my friends and family to give them at a try for there next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review and recommendation. We appreciate your business! It was such a pleasure working with you and we hope to have you back again!
"Sunset Waterloo Great To Deal With"
David Wedemeyer went above and beyond to help with the purchase of my new vehicle. I would recommend going to Sunset Ford and letting David Wedemeyer show you what they have to offer before purchasing anywhere else. One of the Best car buying experience I have ever had!! Keep Up The Good Work Much Appreciated! Thank You David Wedemeyer Thank You Mike Rich for all your help also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and recommendation! Our team truly enjoyed working with you and we appreciated the chance to earn your business. We look forward to working with you in the future.
Efficient Service
All of the staff I worked with were informative and helpful. The truck was not dealer stock and was ordered. Through no fault of Sunset in any way it took a bit of time between order and delivery. George and Mike kept checking on progress and through their contacts did their best to push it along and were forthcoming with information to keep me up to date.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time
Friendly, professional service
Dave Wedemeyer was so helpful in my purchase today. He helped me determine the best choice for me. I will definitely recommend Dave to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and recommendation. It is wonderful to hear that Dave made your visit with us fantastic. We appreciate your business and hope to work with you again!
SERVICE WITH A SMILE -FAST- FRIENDLY -EFFICIENT TEAM!
We saw the truck we been looking for, called talk to George Schneider and when we got up there George had it out front ready to test drive. George was very helpful and what a sweet guy easy to talk to and answered all of our questions. I even forgot my readers(glasses) NO PROBLEM George had a new pair there for me to use, now that's service.. Then he had Jimmy Williams get the paper work ready, another nice guy. He had our paper work ready and answered all questions we had. SUNSET FORD- FAST- EFFICIENT- FRIENDLY TEAM!! AJ & JO Koch
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new truck! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Love our hometown dealer
Was lucky enough to find the perfect used truck here in Waterloo. We like to work something out locally if at all possible. We've bought from Sunset in Waterloo in the past and have always had great service from the purchase to the on going maintenance. David Wedemeyer was great to deal with and would highly recommend him and Sunset in Waterloo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review and recommendation. We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We appreciate your business and hope to work with you again!
Great Deal at Sunset
Found a great used vehicle online and called Sunset. Dave took our call and met us at the door with a friendly smile. He took care of us from the time we got there until we left. The transaction was smooth, quick, and efficient. Dave was amazing to work with and didn't try to sell us on something we were not looking for. We would recommend him and Sunset Ford. Brian & Wendy Solovic
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review and recommendation. We’re glad you enjoyed working with Dave! We’re proud to have him on our team as he exemplifies our values. We appreciate your business and look forward to your next visit!
Love our purchase!
We drove 80 miles from Missouri to visit Sunset Motors because we located the car we were looking for at a great price. Dave Wedemeyer was great to work with and the transaction went very smooth. Tom and Cindy Hulshof
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us and for making the trip to our dealership! We couldn't be happier to hear that Dave and the team were able to help you leave with the perfect car and provided you with the best service. We wish you all the best and we are here for any future needs! Enjoy your new car and welcome to our family!
Amazing service
Went to sunset just to look at cars and ended up driving off in a brand new 2017 ford escape SE! Dave made it so painless and made sure I got exactly what I wanted!! I highly recommend doing service with him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and recommendation! Our team loved having you here and we are so happy to hear that we could help you find a great new SUV. We look forward to working with you in the future.
