Reviews
Was not expecting to buy that day but the cars available
Was not expecting to buy that day but the cars available and the pricing could not be ignored. Our salesman Adrian Fitch was knowledgeable and very personable without being pushy. All in all it was a pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! We are so happy to hear that our team took care of you and helped you find a great vehicle. Thank you for choosing Sunset Ford of Waterloo!
Adrian was great to work with.
Adrian was great to work with. Excellent communication and made sure everything was handled quickly. Would recommend to anyone give him a call.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and recommendation! Having you here was such a pleasure, and we wish you all the best!
Joe Hill was outstanding working with me.
Joe Hill was outstanding working with me. He was very knowledgeable and was not high pressure whatsoever. The entire process was fast and easy. I highly recommend Joe Hill and Sunset Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and recommendation! Our team enjoyed having you here and hopes to see you again.
Very easy to deal with, frindly, courteous, and a
Very easy to deal with, frindly, courteous, and a comfortable atmosphere. An absolute pleasure. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy miles. Thank you for choosing Sunset Ford of Waterloo!
Of all the vehicles I've purchased over the years, and
Of all the vehicles I've purchased over the years, and the dealerships and sales personnel I've dealt with, this experience at Sunset Ford was by far the best I've had buying a car. No pressure, no sneaky tactics or back and forth waiting games. John, the Sales Rep, was courteous, knowledgeable and answered all my questions and concerns. Him and Kyle, Sales Manager, made the process EZ-PZ, as well as giving me a really good deal! All the personnel I dealt with at the dealership were true professionals. So, for a stress-free experience buying a vehicle, hook up with John at Sunset Ford. I highly recommend him!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and recommendation! We are so happy to hear that John took care of you, and we appreciated the chance to earn your business. Our team is here for any future needs and we hope to see you again!
My radio is still not working.
My radio is still not working. Have had my truck for over a month now and still not fixed,it wasn’t working at the time of the purchase
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Please know that we take great pride in having the highest quality vehicles available to our customers, and we are sorry to hear about your less than outstanding experience. This is not how we want any customer to feel. If you would like to discuss further, please feel free to call me. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1102
I had a truck totalled and needed replaced.
I had a truck totalled and needed replaced. I got one that I liked and Joe is a nice guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the outstanding review and your business! We are happy our team could help and hope to work with you again! Enjoy your truck!
Buying my truck from Sunset was a great experience.
Buying my truck from Sunset was a great experience. Joe was very easy to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review, and congratulations on your purchase! Our team enjoyed having you here, and we wish you many happy miles. We're here for any future needs. Welcome to the family!
Adrian was so knowledgeable and provided great service.
Adrian was so knowledgeable and provided great service. He went above and beyond, helping us find just the right vehicle. Thanks so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the great review and your business! Enjoy your new vehicle, and come back to see us!
We were new to this dealership.
We were new to this dealership. Adrian was very good to work with and everyone was very friendly. Overall we were pleased with our experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review and your business! Our team is here for any future needs, and we hope to see you again!