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Sunset Ford of Waterloo

(2,093 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (618) 400-4015 (618) 400-4015
Used (618) 400-4016 (618) 400-4016
Service (618) 400-4017 (618) 400-4017

Reviews

(2,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Ford of Waterloo from DealerRater.

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Adrian was great.

Adrian was great. Very informative and helpful. Would highly recommend him to prospective customers. He was a easy to work with.

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  • Overall experience 5.0
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Dealer response

Thank you so much for the outstanding review and recommendation! Our team enjoyed working with you, and we hope to see you again!

Best dealership in the area or best on both sides of

Best dealership in the area or best on both sides of river great service even stayed late to help us

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  • Overall experience 5.0
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Dealer response

We appreciate you taking the time to share this with us! Our team enjoyed having you here, and we hope to see you again. Thank you for choosing Sunset Ford of Waterloo!

Bought a Ram truck from Adrian and sunset ford and was

Bought a Ram truck from Adrian and sunset ford and was very pleased with the experience. Price was better than anyone else.

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  • Overall experience 5.0
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Dealer response

Thank you so much for the great review, and congratulations on your purchase! Our team truly enjoyed working with you, and we hope to see you again in the future!

Very nice and easy to work with.

Very nice and easy to work with. He made our experience pain free and convenient.

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  • Overall experience 5.0
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Dealer response

Thank you so much! Come on back to see us!

Talked to Jon about the truck came in and took it for a

Talked to Jon about the truck came in and took it for a test drive there was never any pressure to buy. My wife and I took two days to deliberate and then come back with our price. They came extremely close to what we needed.

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  • Overall experience 5.0
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Dealer response

Thank you so much for the outstanding review and your business! We hope you enjoy your vehicle and get to see you again!

Had a great buying experience with John/Kyle at Sunset

Had a great buying experience with John/Kyle at Sunset Ford of Waterloo! Highly recommend.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for the outstanding review and recommendation! Our team appreciates your business, and we hope to see you again!

John was great to work with both over the phone and in

John was great to work with both over the phone and in person. We would recommend Sunset Ford Waterloo to anyone looking to buy a new vehicle.

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  • Overall experience 5.0
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Dealer response

Thank you for the outstanding review and recommendation! We appreciate your business and hope to work with you again!

We really enjoyed working with Sunset Ford to purchase

We really enjoyed working with Sunset Ford to purchase our Ford Bronco Sport. They made the entire process easy and enjoyable. Joe, Kyle, and Andrew listened to what we wanted and made it all work within our timeframe. Thank you, gentlemen, for your professionalism and kindness. We highly recommend Sunset Ford of Waterloo.

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  • Overall experience 5.0
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Dealer response

Thank you so much, and congratulations on your purchase! We appreciate your business and recommendation and hope to see you again!

Joe was awesome to work with - personable, knowledgeable,

Joe was awesome to work with - personable, knowledgeable, and did not pressure us into a decision! We will definitely recommend Joe and Sunset Ford to our friends and family!

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  • Overall experience 5.0
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Dealer response

Thank you so much for the outstanding review, and congratulations on your purchase! Our team truly appreciates your business and recommendation. Enjoy your new vehicle!

Adrian Fitch was a pleasure to deal with.

Adrian Fitch was a pleasure to deal with. I was an out of state buyer. He sent additional pictures of the vehicle I requested. Was prompt to respond to any questions. The sales manager Mr. Brewer went above and beyond to help me return my loaner car. Finance was quick and efficient at their part as well. This I a small town dealership that offers the small town hospitality.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the outstanding review and your business! We are so happy to hear that our team took care of you and provided you with the 5-star service you deserve. Congratulations on your purchase!