Reviews
Joe took really good care of us and it was a really nice
Joe took really good care of us and it was a really nice touch that he put a little card in the car saying thank you for purchasing this car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! Our team enjoyed having you here, and we wish you many happy and safe miles. Thank you for choosing Sunset Ford of Waterloo!
The process of reviewing, selecting and buying a new car
The process of reviewing, selecting and buying a new car from Joe Hill at Sunset Ford in Waterloo exceeded our expectations. The entire supporting staff from Kyle Brewer to Andrew White made the buying experience friendly and professional. We have bought several cars over the years from Sunset Ford, and we strongly recommend them to anyone wanting to purchase a new car. Thank you, Joe, for a job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Working with you was a pleasure, and we wish you many happy and safe miles. We're here for any future needs and hope to see you again!
Excellent job!
Excellent job! Well done!! Would definitely refer to friends or family! Salesmen were very professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review! Our team appreciates your business, and we wish you all the best. We hope to see you again!
They are very responsive to phone calls and texts.
They are very responsive to phone calls and texts. They do things in a timely manner.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the feedback and hope to have the chance to work with you again!
John was helpful and made the car purchasing process fun
John was helpful and made the car purchasing process fun and easy. I will definitely use him again
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the great review and your business! Our team hopes to see you again!
Absolute gem of an experience.
Absolute gem of an experience. Felt no pressure walking in the door and all questions were answered! Super laid back approach Everyone form sales to finance was spectacular to deal with! Clients for life!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! Our team truly enjoyed working with you and appreciated the chance to earn your business. We wish you many happy and safe miles and hope to see you again!
Lonnie at Sunset Ford got my vehicle in the next day
Lonnie at Sunset Ford got my vehicle in the next day after needing a new tire. Very quick turn around and great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this! We are lucky to have Lonnie, and it is great to hear that she took care of you!
We were not expecting to buy a car that day but Joe Hill
We were not expecting to buy a car that day but Joe Hill was helpful and convincing with professional information about the Bronco Sport! We really are enjoying it! If need a car go see Joe at Sunset Ford in Waterloo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this, and congratulations on your purchase! We truly enjoyed working with you and wish you many happy miles. Come back and see us!
Awesome service, knowledgeable and friendly environment.
Awesome service, knowledgeable and friendly environment. Love buying and supporting a home town business. Will definitely purchase another vehicle there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your purchase! Our team truly enjoyed working with you and wishes you many happy miles. Come back and see us. Thank you for choosing Sunset Ford of Waterloo!
Rude person.
Rude person. I heard her speaking to an employee/tech in a very demeaning and disrespectful way. Like I was in shock. I wonder how she sleeps at night talking to a coworker that way and how is she getting away with it is beyond me. I hope I never have to deal with her and honestly don't think I'll be back!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are sorry that you were less than satisfied with your experience. If you would like to discuss further, you are welcome to reach out to me. - Jennifer Hall 314-467-1228 or jhall@sunsetford.com