Reviews
Dealt with Joe Hill and Kyle of the sales Team.
Dealt with Joe Hill and Kyle of the sales Team. Great experience from start to finish. No high pressure. Very respectful of my time and considerations. I highly recommend this dealership and will refer family and friends. My purchase was not sales transaction but rather relationship building experience. SUNSET FORD WATERLOO WELL DONE! .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team truly enjoyed working with you, and we are happy to hear that our team took care of you. We wish you many happy, safe miles. Thank you for choosing Sunset Ford of Waterloo!
They finally have my car fixed, thanks to Lonnie Pope.
They finally have my car fixed, thanks to Lonnie Pope. She was very patient with a somewhat agrevated customer. If Lonnie ever quits Sunset is losing a great service adviser.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and kind words for Lonnie. We are lucky to have her. Our team is here for any future needs, and we hope to work with you again!
I hope I don’t need to go to service except for an oil change or something simple.
The service here is always very good.
The service here is always very good. They are good at keeping you up to date on the progress of your vehicle's service, too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! Our service team is here for any future needs. We will see you next time!
Very accommodating Lonnie worked with me on getting my
Very accommodating Lonnie worked with me on getting my fuel door fixed with my Ford factory parts and the service tech did an excellent job on installing the hinge assembly and saving the door from any damage
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this! We are very happy to hear that our team took great care of you and provided you with top-notch service. We're here for any future needs!
I received fast efficient service.
I received fast efficient service. Just needed a new headlight bulb. They got the job done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share this with us! Our service team enjoyed having you here, and we hope to see you again!
Joe was great.
Joe was great. Relaxed and no hard sale. Joe and Al bonded over music and bands.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Working with you was a pleasure, and we wish you all the best. Our team is here for any future needs. Thank you for choosing Sunset Ford of Waterloo!
Our experience at Sunset Ford Waterloo was exceptional.
Our experience at Sunset Ford Waterloo was exceptional. From our initial vehicle inquiry, Adrian was friendly and helpful. When the vehicles in which we were interested were not available, Adrian made practical suggestions to fit our budget. Not only was communication with Adrian seamless from start to finish, but also extremely pleasant. Although we have less than perfect credit, Kyle went above and beyond to ensure we were able to secure financing and drive away with the perfect car for us. We felt awesome about our experience and will definitely spread the word about the fantastic service we received from Adrian and Kyle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review! We are so happy to hear that our team took care of you and helped you find a great vehicle. We wish you many happy, safe miles and are here for any future needs!
Adrian was very helpful in every way.
Adrian was very helpful in every way. He also makes himself available after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review, and congratulations on your purchase! We will see you next time!
I was so pleased to find an Escape with Sunset.
I was so pleased to find an Escape with Sunset. Adrian is a great salesperson and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this, and congratulations on your purchase! Our team truly enjoyed working with you, and we hope to see you again. Enjoy!
Joe was very helpful, professional and knowledgeable.
Joe was very helpful, professional and knowledgeable. Great experience overall! Highly recommended. Look for Joe at sunset in Waterloo for all of your auto purchasing needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and the feedback on your experience. We're happy to hear you highly recommend him. Enjoy your new vehicle!