Reviews
The dealership is very convenient and always gets me
The dealership is very convenient and always gets me in-and-out in a timely matter.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this with us! Our team is here for any future needs, come back and see us!
Your service center is the best.
Your service center is the best. Your girl at desk is the best. Efficient and great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this! We appreciate your business and hope to see you again!
Joe was great to deal with at Sunset Ford, I appreciate
Joe was great to deal with at Sunset Ford, I appreciate his patience and knowledge throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We enjoyed working with you and appreciate your business. Our team is here for any future needs!
Always fast and courteous service.
Always fast and courteous service. Able to get both cars in on the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and your business! We will see you next time!
Job was completed as planned.
Job was completed as planned. Appointments are kind of loose. Seems like when you make an appointment the time should be kept reasonably close
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the feedback on your experience. Our team hopes to have the chance to work with you again!
It's hard to write 15 words on a recall however the young
It's hard to write 15 words on a recall however the young man filling in for Lonnie was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave a review! We're here for any future needs!
Was searching Ford Dealers on line for a new truck and
Was searching Ford Dealers on line for a new truck and found the F250 at Sunset. Perry sent an email thru and Joe contacted me right away. Joe did a great job from the test drive to handing me the keys, setting up the truck and showing me how everything worked. What a great asset to Sunset. Perry has been a friend for 52 years and reconnecting over this truck purchase. He was very cordial, professional and a pleasure to deal with. The truck is awesome and everything I was looking for. Thanks to all, Steve Missey
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We are so happy to hear that our team took care of you and helped you leave with a great vehicle. We wish you many happy, safe miles. Come back and see us. Thank you for choosing Sunset Ford of Waterloo!
Quick service but I wish something I was told would be
Quick service but I wish something I was told would be looked at was actually looked at. They might have just forgot but this would have been nice.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide feedback on your experience. Our team hopes to earn your business again in the future!
Easiest vehicle purchase ever.
Easiest vehicle purchase ever. I would highly recommend to anyone interested in a vehicle purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and your recommendation! We appreciated the chance to work with you and wish you many happy miles. Congratulations on your purchase!
Lonnie was very helpful in getting my project in and
Lonnie was very helpful in getting my project in and fixed. Her customer service was excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your business, and we hope to see you again!