Reviews
Fantastic experience buying a car.
Fantastic experience buying a car. Everything went as the salesman said. Adrian was timely, professional, and courteous. The finance manager, Kyle was also efficient, polite and professional. All in all, they made for a smooth buying experience and made a typically painful process much more enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review, and congratulations on your purchase! Our team wishes you many happy, safe miles, and we are here for any future needs. Come back and see us!
Lonnie handled the service for our 2017 Escape timely and
Lonnie handled the service for our 2017 Escape timely and professionally. She wanted to keep it one more day so they could properly test the service that was formed and offered a rental for a day at no charge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this with us. We are lucky to have Lonnie on our team, and it is great to hear she took care of you. Our team wishes you all the best, and we are here for any future needs!
Adrian was very helpful.
Adrian was very helpful. We text about the car we wanted and he answered quickly. Very good service all around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this with us, and congrats on your purchase! Our team truly enjoyed working with you, and we are here for any future needs!
Lonnie was exceptional.
Lonnie was exceptional. Was so good with our kiddos She was great Wait, what the
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this! We are lucky to have Lonnie on our team, and it is great to hear that she provided you with the service you deserve. We hope to see you again!
She is so nice and accommodating.
She is so nice and accommodating. Lonnie is very good at her job and explains things well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this! We are so happy to hear that Lonnie took great care of you and appreciate your business. See you next time!
Adrian listened to me and understood my needs and my
Adrian listened to me and understood my needs and my budget and made it happen. He has been very helpful throughout the entire process, including explaining how all the features in my new car function. He invited me to come back to him if I have any additional questions. This was probably the best car buying experience I have had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and your business! We wish you many happy, safe miles with your new vehicle, and we're here for any future needs. Come back and see us and welcome the family!
Had excellent service!
Had excellent service! Kyle was a great help in getting our paperwork filled out for a reimbursement on our warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and your business! Our team wishes you all the best, and we hope to have the chance to see you again!
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Lovely experience with everyone involved.
Lovely experience with everyone involved. Went above and beyond to make everything go smoothly and kept us well informed along the way. It was a pleasure working with Joe.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us, and congratulations on your purchase! Our team appreciated the chance to work with you, and we wish you all the best. Enjoy your vehicle!
Very nice group that was attentive and took care of
Very nice group that was attentive and took care of everything. Adrian was very informative. It was done quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Matt! We appreciate your business, and our team is here for future needs. Enjoy your vehicle. We will see you next time!
Great dealership, friendly staff.
Great dealership, friendly staff. The quickest easiest car buying experience I've had so far. Joe Hill went above and beyond to explain all the features of my new explorer. If I could give more than 5 stars for the staff I would.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you all the best. Thank you for choosing Sunset Ford of Waterloo. See you next time!