Reviews
Quick and convenient turnaround time with little hassle,
Quick and convenient turnaround time with little hassle, I do wish they could have washed the vehicle as they do have a car wash on site.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback on your experience. Our team hopes to have the chance to earn your business again in the future!
5 The check out lady was great.
5 The check out lady was great. Very caring Did you read the first statement I said The check out lady was great. Very caring
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and 5 stars! Come on back and see us!
Been a customer for 10 years it’s hard to keep customer
Been a customer for 10 years it’s hard to keep customer service stable through multiple employee changes but their doing their best
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this with us! We always appreciate your business and are here for any future needs!
Adrian went above and beyond my expectations.
Adrian went above and beyond my expectations. He was fantastic to work with. The best customer service that I have had when buying a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing this with us, and we are happy to hear that our team took care of you. Thank you for choosing Sunset Ford of Waterloo. We will see you next time!
Adrian was a pleasure to work with!
Adrian was a pleasure to work with! Well informed but never pushy!! Would buy from sunset again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5 stars and for choosing Sunset Ford of Waterloo! It was a pleasure working with you, and we will see you next time!
Very customer friendly.
Very customer friendly. Yreat women customers with respect and not like they are stupid. Aweao.e
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and business. See you next time!
Service is always completed in a timely manner and done
Service is always completed in a timely manner and done right. Lonnie is great at the Waterloo location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and for your business! Our team truly enjoys having you here, and we look forward to your next visit!
Sunset is addressing the minor problems have had.
Sunset is addressing the minor problems have had. Very pleasant to work with. Nice selection of vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us! Our team appreciates your business, and we're here for any future needs!
Service was fast.
Service was fast. Lonnie explained everything very well. Very pleased with the service that I received.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review! We are so happy to hear that our team took great care of you, and we wish you many happy, safe miles. See you next time!
Charged for parts before work.
Charged for parts before work. First time i have ever had to make s downpayment for service. Recommended oil change and didn't do it
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing feedback on your visit. Our team hopes to have the opportunity to work with you again.