Reviews
I had a very pleasant experience purchasing my new 2022 F
I had a very pleasant experience purchasing my new 2022 F 150 with Joe Hill and Perry Webb. They both were very professional and courteous. I will definitely go back to Waterloo Sunset Ford for my maintenance on the truck. Great place snd very nice people to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new truck! We are so happy to hear that Joe and the team took great care of you, and we appreciated the chance to earn your business. Our team wishes you many happy miles, and we hope to see you again!
This is the third vehicle we bought from Sunset Ford in
This is the third vehicle we bought from Sunset Ford in Waterloo. We’ve alway ask for Joe Hill. Joe and Perry works with you on buying a vehicle. I highly recommend going to Sunset Ford in Waterloo. Ask for Joe Hill. Very pleased with the deal we came up with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We can't thank you enough for your business and wish you many happy, safe miles. Our team wishes you all the bets, and we will see you next time!
Courteous and friendly.
Courteous and friendly. Easy drop off. Service completed as scheduled and no hassle. Will use for my escape needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We look forward to seeing you again.
The people were very friendly.
The people were very friendly. My only complaint was having to wait over two hours to have my brake fluid changed. When I made the appointment I told them ahead of time that I would have to wait in person.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and the feedback on your experience! Our team wishes you all the best, and we hope to have the opportunity to work with you again!
Easy to work with.
Easy to work with. Considerate of preferred work. Open to contacting via multiple options. Friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, and we can't thank you enough for the kind words. We hope to work with you again in the future!
Excellent mechanic and Loni the service manager was
Excellent mechanic and Loni the service manager was fantastic. Even though they had a lot cars in for repairs they got me in for my repairs quickly
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this with us! Our team appreciates your business, and we hope to have the chance to work with you again!
I had an OUTSTANDING experience with Lonnie and the team
I had an OUTSTANDING experience with Lonnie and the team here at Waterloo. She took care of my vehicle and kept me updated the whole time. I highly recommend Sunset Ford! Thank you, Lonnie and Team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review and recommendation! Our team wishes you many happy miles, and we hope to see you again!
Service completed on time very Thorough.
Service completed on time very Thorough. Very satisfied will go back again. See you next year.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share this experience with us! Our team appreciated the chance to earn your business, and we hope to see you again!
Everything went welll and was finished when they said.
Everything went welll and was finished when they said. Very good service! Was very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team enjoyed working with you, and we look forward to having you back again!
Lonnie in the service department is very good.
Lonnie in the service department is very good. She is very thorough and follows up with what she says. She is an asset to your company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this with us! Our team enjoyed working with you and wishes you all the best. See you next time!