Reviews
Joe was great.
Joe was great. Knowledgeable about the cars. Took the time to keep going back inside to get another set of keys for me to try out. I was a little concerned about tryin got buy a car with a trade in as old as mine but I got a great price. Perry made the paperwork a breeze even if he did have to run around a lot because his printer wasn’t working. I specifically came to Sunset Ford in Waterloo because I heard great things about them. My niece has gotten their last two cars here. I’d recommend Joe and Subset Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this with us, and congratulations on the purchase of your vehicle! We are so happy to hear that our team took great care of you, and we wish you all the best. Come on back and see us!
Got me in quick.
Got me in quick. Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire when they took it from the garage to the service center and even Repaired the tire free of charge for me. Excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this with us! We are happy to hear that our team took care of you, and we are here for any future needs!
Service has always been done on time and done correctly.
Service has always been done on time and done correctly. They keep the shop very clean and neat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! It is always a pleasure working with you, and we look forward to your next visit!
Joe was very easy to work with.
Joe was very easy to work with. No pressure at all. Answered all of my questions in a professional manner. Would do business again there in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We were so happy to work with you and help you find the perfect vehicle. Our team wishes you many happy, safe miles. Come back and see us!
Overall good experience, would have liked to have
Overall good experience, would have liked to have purchased a little cheaper, but overall can’t complain.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this with us. It was wonderful having you here, and our team hopes to work with you again. Enjoy your vehicle!
Great customer service.
Great customer service. They answered all my questions. Show me where all the controls were in my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this! Our team enjoyed working with you, and we wish you many happy miles with your vehicle. We hope to see you again!
Very professional and transparent!
Very professional and transparent! Would definitely recommend! Danielle communicated every step of the way! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and recommendation! Come back and see us.
Kyle was great!
Kyle was great! No pressure and made sure that we had everything that we needed. Honest and upfront with everything. Highly recommend Kyle and SunSet Ford of Waterloo! Thanks, Kyle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review and recommendation, and congratulations on the purchase of your vehicle. Our team truly enjoyed having you here, and we wish you all the best. Come back and see us!
The two young ladies at the check in desk were great.
The two young ladies at the check in desk were great. Very helpful. Outgoing. Professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the outstanding review! We are very lucky to have them on our team, and we are pleased to hear that they took care of you. We wish you all the best. Come back and see us!
Casey was so helpful.
Casey was so helpful. She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! She was amazing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! Our team enjoyed working with you, and we wish you all the best. See you next time!