Reviews
I stopped in at Sunset Ford for no apparent reason, and I...
I stopped in at Sunset Ford for no apparent reason, and I spotted my truck! Joe set me up with a test drive. Well that was it, I fell in love with my 2021 XLT Ecoboost 4x4. Needless to say Joe & Perry made my deal very easy and a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this with us! We are so happy to hear that we had the perfect ruck for you, and we appreciated the chance to earn your business. Our team is here for any future needs!
Kyle was great. Very knowledgeable and answered all my...
Kyle was great. Very knowledgeable and answered all my questions. He made the process enjoyable and fun. I buy a lot of vehicles and this was one of the most seamless and diligent buying experiences I have had. I never felt pressured or regretful in any way. Thanks Kyle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Patrick! It was great working with you, and we hope you enjoy your truck for many years. Come on back and see us. Thank you for choosing Sunset Ford of Waterloo!
Very friendly and helpful. Explained a necessary repair...
Very friendly and helpful. Explained a necessary repair that I was unaware of, and fixed it immediately. Really like this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team truly enjoyed working with you, and we appreciated the chance to earn your business!
Your welcome. Great dealership.
When we started looking for a new company truck we were...
When we started looking for a new company truck we were worried about finding one with how crazy everything is. Luckily we not only found a perfect truck, but from a great dealership and an outstanding salesman. Kyle, thank you for all your help and the extra attention to detail from start to finish. We will be return customers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new truck! It was wonderful working with you, and we can't thank you enough for the chance to earn your business. Our team wishes you many happy, safe miles. Come back and see us!
The attendant listened to what I was looking for and...
The attendant listened to what I was looking for and showed me what he gadbin stock that met my needs. Was able to assess whether it was what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback! It was a pleasure working with you and we will see you next time.
Service was great. I had terrible time rescheduling....
Service was great. I had terrible time rescheduling. First day I called got run around next day I called it was smooth as could be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the fantastic review! We appreciate your business, and we hope to see you again.
Don’t need a gift card and don’t like having to submit...
Don’t need a gift card and don’t like having to submit minimal content just to be able to say I got great service
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, and our team is here for any future needs!
Great buying experience. Joe Hill was great to work with....
Great buying experience. Joe Hill was great to work with. I would highly recommend Sunset and Joe for your next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and recommendation! Our team wishes you many happy miles, and we will see you again!
Working with Joe made everything fast and easy. He even...
Working with Joe made everything fast and easy. He even went out of his way to bring in the exact vehicle i wanted. I couldn’t be happier with my experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We are so happy to hear that our team provided you with top-notch service, and we appreciated the chance to earn your business. We wish you many happy, safe miles, come back and see us!
Friendly. On time. Did the job well. You have got to be...
Friendly. On time. Did the job well. You have got to be kidding me. Really?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! Our team hopes to see you again!