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Laird Noller Automotive Laird Noller Lawrence Ford

(2,187 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Oil change

alex called and reminded me about oil change service came in got it done quick and they washed my car too I would recommend this to anyone in need of an oil change quick and fast service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchased used vehicles

Worked with Jerry Hall & other staff. Jerry was very attentative to details, answered all our questions, and made the process easy & quick. Jerry also followed up to ensure we were pleased with our purchase in every way. I would recommend Jerry & the good folks at Laird Noller next time you are in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super quick and easy

I was in and out in one night with great salesman! He was super efficient and wasted no time. I would definitely recommend him and this dealership to others looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

routine oil change

Tyler very helpful and responded to all of my questions. I appreciate Tyler taking the time to answer my concerns regarding next steps for car maintence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Oil change and battery check

David did a great job in getting my battery checked (I did need a new one, still covered under warranty!) and getting my oil change quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jerry was wonderful!

Jerry was absolutely wonderful. I went in with little to no knowledge of what I wanted. I only knew what I wanted to pay. He showed me great cars in my price range and was even able to get the price a bit lower. I left feeling like I made the best choice I could have going to Laird Noller. Thank you for making this decision painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Consistently Great Service at Laird Noller

I've been going to Laird Noller in Lawrence, KS for all my car needs and they have helped me in every way. I only recommend their dealership because of their incredible service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I would offer more than 5 stars if the option were available

I "crash landed" on the lot of Laird Noller. My crusty, broken, old work van wheezing its' last breath. Smoking, steaming, hissing and knocking like the police on the door of a criminal. "God help me, I'm an easy mark". I mutter to myself as I try to keep a poker face for the inevitable piranhas that I was sure would descend upon me. I had called ahead, like a pilot in need of an emergency landing. I was told to meet a fellow named Sean Isaacs. I was greeted by a jolly fellow as I halfheartedly looked over a KIA minivan in my price range. "Heh, Killed In Action". I mused. "Killed in action". he repeated with a chuckle. Enter Sean: He shakes my hand with a firm, friendly grip. Here it comes, the guy who will bankrupt me, I think to myself. He wasted no time in finding out what payments I could afford and promptly showed me my options. You know there is the vehicle you WANT versus the vehicle you can AFFORD. It turns out that Sean made those two options one and the same for me. To make a short and painless story even shorter, I was driving off of the lot with the nicest vehicle I have ever owned with payments within my budget before I knew what hit me. A week later, I still walk out to the driveway, early every morning for work and think "wow, is that my truck"? To Sean Isaacs and everyone at Laird Noller. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

top notch service

Walked in looking for a decent car and Tony sanders hit it out of the park for what he found us. I have bought many cars and this was the most easiest experience I have ever delt with. Everyone there was friendly. I would recommend this place over any other.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony and Scott are the best in the biz!!!

It's definitely the people that make the dealership...laird made a good decision hiring these guys! The whole deal was super easy, they fixed any issues we had and did it quick and everyone we worked with was amazing. Thanks guys!! We'll see ya in Feb!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.