Skip to main content

Laird Noller Automotive Laird Noller Lawrence Ford

(2,187 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service!

My husband and I were needing a good used car, and Sean Isaacs fixed us right up. Sean made the purchase enjoyable, and painless. We were very pleased,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and education

Timely service and informative in a teaching way on future needs of my car. I appreciate the effort to be timely in fixing my sonata.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great friendly service!

Friendly and helpful staff who made getting my oil change a pleasant experience! Alex made sure I was comfortable and able to relax and work during the waiting period and gave me updates throughout the process letting me know they were on schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In and out, everything taken care of

Went in for an oil change. They reminded me that my left blinker was out, and got that taken care of too. Added a tire rotation for $5 more, everyone was nice and helpful. 20 minutes and I was done, at a decent price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A++++ Customer Service!!

When our 2012 Hyundai broke down and was towed to the closest Hyundai dealer, Laird Noller in Lawrence, this was a blessing in disguise! Danny Dolar and Jessica worked on our behalf to convince Hyundai to replace our engine. Lesson learned...ALWAYS HAVE YOUR CAR SERVICED AT THE DEALER PURCHASED AT AND ALWAYS BUY YOUR HYUNDAI FROM LAIRD NOLLER LAWRENCE!! Having bought our car in Olathe, Danny took it into his own hands and worked with Hyundai to get us a new motor. He saved us thousands of dollars due to a manufacturer defect! Having just a few oil changes done elsewhere could have changed this entire outcome and Danny and Jessica were A++++. Thank you Laird Noller Lawrence. Being in customer service...this was the best service I have ever experienced...considerate, prompt, professional, excellent follow up and sincere!!! Not the norm!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wonderful purchase experience, great

Anthony Thompson is Warm and professional , the entire purchase process is simple and convenient, satisfactory condition, it is a very good experience.I would recommend it to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

AWESOME experience

Jon was a great guy to work with. He was fast and efficient when it came to our financial paperwork. He was a very funny guy who was easy to work with. He made our car buying experience very enjoyable. This dealership was the best dealership by far that I have com e into contact with. They have helped us fix a couple of issues with our vehicle and that was such a great feeling knowing that they cared about our vehicle and not only a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good 1st Experience

This was my first experience purchasing a car and feel very fortunate to have found Laird Noller. Overall, I had a great experience with a very helpful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman, finally good experience!

My husband and I originally were to see a different sales person. But, lucky for us, we had Jerry Hall. I've dealt with many sales people through my job over the years. Needless to say, I was dreading the same routine as we were looking for a new vehicle. Jerry, never once, was pushy or forceful. He has very down to earth and we really felt we could trust him. Besides finding a great car, it was because of Jerry's honesty that sealed the deal for us. Thank you Jerry Hall!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Routine Service / Preventative Maintenance

Since day one my car has been taken to Laird Noller Hyundai Service department for all it's routine and preventative maintenance. Their excellent staff make sure that you're well taken care of. They listen to any vehicle concerns you have, show you if anything needs to be taken care of you may not already know about and all of this with a fair price and staff who treat you like royalty. Why would I ever consider taking my car anywhere else? Let Laird Noller Hyundai service your vehicle so you can see just how great they are.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.