Laird Noller Automotive Laird Noller Lawrence Ford

Really very straight forward deal without games, which I appreciated. Sean had an excellent working knowledge of the vehicles and explained everything in great detail during the test drive and initial consideration of the various vehicles. Told him what I was interested in and my requirements for making the purchase. He provided exactly what I wanted with a fair price. Enjoyable experience.

Very friendly. I was in and out in 25 minutes. I went in for my first oil change and tire rotation that was included in the purchase of my vehicle.

Fast Service---Great for out-of-towners. The length of time for the oil change was very good and the rep (Tyler) is good with people.

They are always willing and able to get me in on short notice. I am always pleased with both their customer service and maintenance work performed. That is why I have continued to patronize the service department years after purchasing my vehicle from their dealership.

Anthony Thompson and the entire Laird Noller Lawrence staff take the time to evaluate your desires in a new car and do everything in their power to get you the car you want.

Tyler Agler was easy to work with even after I made several calls to check on time availability, car came in for oil change and was done in less than 25 min.

The staff are honest and transparent with their business. They will listen to your needs, offer a product the fits your needs, without overextending your budget. They go to great length to put you in the right car.

Just a comment: I prefer the older printout listing service, parts,and labor that detailed EACH price charged for each item - rather than the new booklet, which lists the total price. Also would like to receive a printout of the rewards earned and used during every service appt.

Sought out Josh Hoke to find me a good used car for my daughter in St.Louis. He was diligent and pursued the task with great enthusiasm and focus. We had a couple of rode-blocks to get around but he stayed with the task all the way. He communicated with me and kept me in the loop and we were successful. Josh is an empathetic and valuable member of the Laird Noller team. Not only do I trust him implicitly, but I will seek him, and only him, out for my next auto purchase.

Treated like I was the most important sale of the day. I traded a car for a new car, was given a good trade in value.