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Laird Noller Automotive Laird Noller Lawrence Ford

(2,191 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Best dealership yet

Went in thinking finding a new car was going to be too pricey but they made sure to fit my budget with the car that I wanted! Simple and easy negotiations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Repair and Purchase

I went in to have repair work done and was given options for drop off and pick up that worked with my schedule. While there I found a car I was interested in purchasing. The team I worked with, went above and beyond to get me the car I wanted, best price for my trade in and an interest rate I could afford. Thanks to all. Donna

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Regular Maintenance

Fast, friendly service. The low pressure light came on in my Mazda 3 after a tire rotation. I returned and Tyler helped figure out why it was being triggered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience!

Went to Laird Noller because I had seen a gorgeous Jeep Wrangler sitting on the lot the night before. Sean was awesome, friendly, and very relatable. Made the whole process very easy for my dad and I. Would definitely recommend him to anyone looking for a new vehicle. Jonathan Riedel was very helpful as well, making sure that my Jeep would be protected in case of accidents of mechanical/tech problems. Very nice guys down at Laird! I'm a Jeep owner now! Woo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, Communicative, and Friendly

Took my car in for a few issues and Laird Noller was excellent in handling each of the issues. They called me to discuss each issue I had brought it in for, kept me posted on the status, and even identified a small issue that I had been unaware of and fixed it as a courtesy. The car was fixed fast and efficiently and never once did I feel anything but that they were truly interested in doing what was best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick Lane

Great service and expedient. I was able to get in for service with short notice and it took the amount of time I was told.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional, Fast, Polite

Been here several times and every member of the staff is friendly and helpful. Service is top notch, love the free car washes. Hyundai is also a great company, they replaced my windshield for free as a courtesy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

First time buying form a dealership and it was the best experience you could think of. Wil definitely be going back in the future for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

I really appreciated Josh Hoke's patience and determination to find the right vehicle I was looking for. Very happy with the car he found!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service work

Danny and Paul are always the best when I bring in any of my vehicles. I enjoy doing business with them. They have gone above and beyond for me to provide great service. Pat Kimbrough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.