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Laird Noller Automotive Laird Noller Lawrence Ford

(2,192 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Service for raptor truck

Great people to deal with. Excellent customer service both in sales and service department. Wouldn't buy my vehicles anywhere else! I drive over 40 miles to use your dealership. Appreciated the rental car while truck was being fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Grat Experiance

Very welcoming and comfortable. Best price and friendly staff. Thanks for all the hard work to get me the truck I have always dreamed of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GREAT QUICK DEAL

GREAT DEAL, QUICK FAST SERVICE. JERRY WENT OUT OF HIS WAY AND EVEN CAME IN ON HIS DAY OFF. GOT A GREAT DEAL AND OTHER DEALERSHIPS WEREN'T EVEN CLOSE ON PRICE. JEFF MADE CLOSING THE DEAL QUICK AND PAINLESS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

oil change

Due to my maintenance warranty I get free oil changes but the additional courtesy car wash is nice (now just vacuum and you'll be perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience at Laird Noller Automotive in Lawrence.

The thing that impressed me the most was how knowledgeable Sean was on the product he was selling and the friendliness of him and everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Sean really new the vehicle well and we appreciated the in-depth review of features. Definitely worth the 25 minute drive from Overland Park! Jeff Kirwan did a great job walking us through the paperwork. Advice to future customers? Don't forget your checkbook. :) They went above and beyond to make us a happy customer and the process was painless... thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Susan - We were happy to deliver the vehicle to you in Overland Park since you forgot your checkbook! We appreciate your business and welcome to the Laird Noller Family!

Very Pleased with Routine Service on Multiple Occasions

Every time I have been to Laird Noller Automotive in Lawrence, Kansas, for my Hyundai Santa Fe, I've been very satisfied with my service. The service workers are always kind, clear in their explanations about what's going on with my car, and helpful when I ask questions. I have been served by both Danny Dolar and Jessica Lund at different times, and both appear to be quality employees. I will continue to be a customeer at Laird Noller Automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review Chad, we love seeing our clients return and leave happy, time and time again! See you soon!

Great sales experience

Went in shopping for a vehicle over a few days. We dealt with Gene. Great sales experience. NONE of the "car salesman" attitude I dread. Test drove several cars. He was great as we tried to figure out what would meet the needs of our family. We have ALWAYS had good experiences with the salespeople going back twenty years at Laird Noller Lawrence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased Two Vehicals

This experience was very easy, and out sales person Josh made it painless. I did everything over email until the day I picked due to us being over an hour away. Josh was very quick to answer all questions in detail and to find me the vehicle I wanted, and order the truck my husband wanted. If we buy another vehicle we will drive the hour to buy from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Routine Service

I use my car (2013 Hyundai Sonata Hybrid limited) for my business use and put about 5,000 miles a month on it. Every service since I bought it new from a different dealership has been done at Laird Noller Hyundai. Danny, Jessica and Paul and all the technicians are top notch. They have always given me what I need for my car at a fair price without any hassles and have often worked me into their schedule on short notice if needed. I would highly recommend them to anyone wanting or needing service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the loyalty in our service department, we appreciate it! Keep us in mind for your next vehicle as well! See you soon!