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Laird Noller Automotive Laird Noller Lawrence Ford

(2,192 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 346-9625 (855) 346-9625
Used (888) 596-4872 (888) 596-4872
Service (785) 402-1029 (785) 402-1029

Reviews

(2,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Great experience

Told Alex what I was looking for and within a week he called with exactly the car I wanted. Great condition and I think a very fair price. Jon Riedel was also very pleasant to work with. It was worth driving 40 miles to do business with this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My best buying experience to ever!!!

Late in the afternoon, through the use of TrueCar, I was directed to the Laird Noller dealership. Almost immediately I had a response from Josh Hoke that he was looking for a vehicle that matched my preferences. By the next morning he had located a vehicle at a great price. When I asked for a different color, he was quickly able to find the exact car I wanted, for the same great price. Working out my trade details was equally simple and hassle free via e-mail. When I arrived at the dealership the following day, the car was ready, and the test drive and paperwork were completed in minimal time. Thanks again Josh for coming in on your day off!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Extremely patient

I worked with Sean for almost a month trying to find the SUV that fit my needs and stayed within my budget. Even thought I changed my mind several times, Sean was extremely patient with me. Whatever information I needed, he got it back to me ASAP. Thanks for being so patient with me Sean! I love my new Mitsubishi Outlander Sport!!! Amy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New Customer

My wife and I recently purchased a 2013 Explorer Limited and this was the first time I had brought it to Laird Noller for service. We also own a 2010 Mazda 6 that I will bring in for servicing. I appreciate the service. Todd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Laird Noller has exceptionally nice service personnel. I am always pleased with the work they do and the information they give me. Thank you for your kindness .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Superior service at economical price.

Staff are always friendly and kind. They seem to get my car in quickly and out in a reasonable amount of time. I am always amazed that people remember my name and they smile when they see me. They look for ways to help you save money and the service is great! My car is nearly 3 years old and it runs beautifully. Thank you Laird Noller Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service!

Josh was great to work with ordering my F350. He goes above and beyond to ensure the customer is happy with their purchase. The rest of the staff was also great throughout the process. They explained everything and did not hover over you to buy something. Would buy from this dealership in the future and recommend friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

so happy

Both John Colamarino and Jonathan Riedel were very nice to deal with. Thanks also to Scott Teenor. We are so happy with the car we found and with the service we were provided. In the morning we didn't believe we can get all this sorted in only one day, considering we just moved here from Europe. We trust there will be no problems with this dealer if we ever experience problems with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Danny was great to work with

Everyone in service is so nice and helpful but unfortunately the problem with my vehicle is still not fixed. Will try again! Just hard living 60 miles away, so not very convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great help

We brought our recently purchased used car in to look at a problem with the door on passenger side. Clearly, there had been some issues that previous owners never addresses, and. No single fix was apparent. Laird Noller's technician did a great job figuring out a way to solve the issue at no coast to us. We were concerned that this wouldn't fall under their warranty but it was never an issue. Thanks for great service and making customers feel important!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.