Reviews
I purchased a vehicle from Sean Isaacs, He was very ...
I purchased a vehicle from Sean Isaacs, He was very professional, answered` all our questions, was very friendly, he had our vehicle and paper work ready when we got there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anthony Thompson and Jonathan Riedel were awesome to work...
Anthony Thompson and Jonathan Riedel were awesome to work with. They did not pressure me and bent over backwards to find the vehicle that matched my wish list. They had to travel to Pennsylvania to get my SUV but never once made me feel like it was an inconvenience. I'm a woman and have had issues in the past when buying a car but enjoyed the buying experience and recommend them without hesitation! Ask for Anthony......you won't regret it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh was very helpful in finding the specific vehicle we...
Josh was very helpful in finding the specific vehicle we were searching for. He gave us his undivided attention and even came in on his day off (twice) to meet with us. In today's economy, customer service is paramount if you want a repeat customer. We will be purchasing another vehicle this summer and will definitely return to Laird Noller.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went into the dealership not sure if I could get the...
I went into the dealership not sure if I could get the help I needed to get a new car. The guys at Laird Noller worked diligently to get me approved for the car that I wanted. I left with a better interest rate than I could have imagined! They gave me a good deal on the car. I am very satisfied with the professionalism and promptness they showed to get me my new car. I would highly recommend this dealership to anyone! Overall I would give it a 10 star rating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First jerry was great. He explained all kinds of features...
First jerry was great. He explained all kinds of features of the cars I was interested in that I had over looked. It took a few more hours then I had anticipated to get the financing taken care of but in the end I am sure I got a fair deal and I appreciate that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
-No Games -Quick, thorough Service -Professional all...
-No Games -Quick, thorough Service -Professional all the way around -Outstanding Finance Department, Alex and Jeff got to the point without any smoke and mirrors. -Cody Reich is the best New Car Sales Manager I've ever dealt with after purchasing 6 vehicles previously. He made a very stressful situation easy. The best in the business. -Matt Bigelow is knowledgeable, and was able to answer all of questions about the product and followed-through with every detail. -Fully recommend everyone to purchase a car from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had just completed 5 years of bankruptcy and we were...
We had just completed 5 years of bankruptcy and we were in dire need of a new truck. We found one that we liked at Olathe Ford in May, unfortunately we were not able to purchase the truck at that time due to our bankruptcy, I had printed the information from the web site and kept it. When we were at the point that we could seriously start looking I entered information on what we were looking for on AAA build a car website. Josh from Laird Noller contacted me, as well as Nathan from Olathe Ford, I communicated with both of them on what we were looking for and that we would have some time restrictions due to our bankruptcy. I had sent both salesmen the information I had printed from the Website on the truck that we found in May, stating that this was the truck we were looking for. Neither of the dealers had the truck we were looking for on their lots, Nathan sent me information and a quote on a truck that he found that matched what we were looking for. I sent the quote to Josh asking if he could meet it or beat it. Josh stepped up to the plate and found the perfect truck for us at a better price. We still had to wait for the ok from the courts before we could complete the purchase, they agreed to hold the truck for us until we could buy it. We got the okay on Friday and purchases our truck yesterday. Just in time for Christmas! Josh and Jeff went above and beyond to find us the perfect truck and financing. Our new truck makes the 5th vehicle that we purchased from Laird Noller. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had an overall great experience! Anthony was...
We had an overall great experience! Anthony was friendly, honest, and quick to return all of my emails and answer all of our questions. We would highly recommend him and the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were a bit nervous to purchase a new car, but you made...
We were a bit nervous to purchase a new car, but you made the experience fairly enjoyable. Thank you for your time and attention, we appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first experience buying a car on my own, and...
This was my first experience buying a car on my own, and it was excellent! I contacted the dealership about a used 2010 Honda Accord on Saturday, but would not be able to make it in for a test drive until Monday. The car was pulled around to the front and ready to go by the time I arrived. Doug was very professional, relaxed, and helpful. He was able to answer all of my questions, and let my partner and I have time alone to discuss when needed. I did not feel pressured at any point in the process. I highly recommend Doug Carter and Laird Noller.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
