Laird Noller Automotive Laird Noller Lawrence Ford

My experience with purchasing a vehicle at Laird Noller was great. Mike was a great help and very patient with me. Definitely more friendly than other dealerships.

I am a repeat buyer at Laird Nolle Ford (4 vehicles in the last 7-8 years) because, in part, of the terrific service we have received. I also have had excellent experience with the Ford and Mazda vehicles we have purchased. Having said that, if the service at Laird Noller were not as good as it is, I'd be shopping for my Ford/Mazda elsewhere. However, the staff are friendly, competent, and professional and they have won my loyalty to return for my next new car purchase. I would not hesitate to recommend this dealership to a friend.

I am a repeat buyer at Laird Noller Ford (4 vehicles in the last 7-8 years) because, in part, of the terrific service. The staff are friendly, competent, and professional and they have won my loyalty to return for my next new car purchase. I would not hesitate to recommend this dealership to a friend.

Excellent service. Was very laid back during the test drive which was highly desired. Always kept in contact with us. I would definitely buy my next vehicle from him.

I was trying to find a vehicle to replace the 2006 Pontiac Vibe who sacrificed herself for me on the I-70 turnpike last week. The replacement had to have the comfort and visibility of the Vibe without the bumpy suspension and road noise and decent gas mileage. Several dealers put in time looking for this imaginary vehicle for an individual who earned the nickname "Goldilocks" (as in the 3 bears). Then I met Matthew Bigelow, Automobile Guide extraordinaire at Laird Noller on 23rd St, my last stop before heading to Kansas City. Matt presented himself in a professional manner, incredibly polite with a great sense of humor that he managed to sustain throughout this ordeal. We weren't able to find a suitable vehicle in my price range that first day, but I decided that I would buy a vehicle from this dealership, saving me a trip out of town.To make a long day/story short, I happily drove home in my new, pre-owned certified(!) Hyundai Santa Fe.

I was trying to find a vehicle to replace the 2006 Pontiac Vibe who sacrificed herself for me on the I-70 turnpike last week. The replacement had to have the comfort and visibility of the Vibe without the bumpy suspension and road noise, and decent gas mileage. Several dealers put in time looking for this imaginary vehicle for an individual who earned the nickname "Goldilocks" (as in the 3 bears). Then I met Matthew Bigelow, Automobile Guide extraordinaire at Laird Noller on 23rd St, my last stop before heading to Kansas City. Matt presented himself in a professional manner, incredibly polite with a great sense of humor that he managed to sustain throughout this ordeal. We weren't able to find a suitable vehicle in my price range that first day, but I decided that I would buy a vehicle from this dealership, saving me a trip out of town.To make a long day/story short, I happily drove home in my new, pre-owned certified(!) Hyundai Santa Fe.

Jerry Hall and Cody Reich did all they could to help me get the car I wanted. They never gave up and gave me an awesome deal on my trade in. I highly recommend them.

The new car experience we had at this dealer was excellent. The customer service we received in this purchase was excellent. I will go back when it's time to purchase another vehicle.

I came to Laird Noller for a used car after having an unreliable dying vehicle for months. This was my first dealership experience and I was anxious. As a woman, I had had very poor experiences getting trustworthy and respectable service at other places in town and felt like I was always going to be taken advantage of with cars. The moment we test drove our used Mazda5, those fears subsided. John Colamarino was a wonderful sales man who was personable and kind. I immediately felt like I could trust him to do his job and give me a fair deal. He was patient with my partner and I in the buying process and helped us come to the decision to buy that car. It had a few minor issues on purchase that he promised to get fixed and he was very helpful during that time as well. He went above and beyond, taking my calls and helping me get things done. I would highly recommend Laird Noller for used cars, and for auto repair, and John Colamarino.

I have had several services done with Laird Noller's service department since I bought a used car from their dealership a few months back. Every time they have provided timely service and great customer service. They have stuck to doing work which is covered under my service contract, so there has been no hidden costs or surprises. I started building my relationship with the people in the service department from the day I bought my used vehicle, and I immediately felt that I could trust them and their services. I've had several over the phone and in person dealings with Wade, and he has become my go to guy. He learned my schedule and always has things done on my time. This is the best shop I've visited in Lawrence and I will continue to use them beyond my service agreement.