Laird Noller Automotive Laird Noller Lawrence Ford

I have had several services done with Laird Noller's service department since I bought a used car from their dealership a few months back. Every time they have provided timely service and great customer service. They have stuck to doing work which is covered under my service contract, so there has been no hidden costs or surprises. I started building my relationship with the people in the service department from the day I bought my used vehicle, and I immediately felt that I could trust them and their services. I've had several over the phone and in person dealings with Wade, and he has become my go to guy. He learned my schedule and always has things done on my time. This is the best shop I've visited in Lawrence and I will continue to use them beyond my service agreement.

I came to Laird Noller for a used car after having an unreliable dying vehicle for months. This was my first dealership experience and I was anxious. As a woman, I had had very poor experiences getting trustworthy and respectable service at other places in town and felt like I was always going to be taken advantage of with cars. The moment we test drove our used Mazda5, those fears subsided. John Colamarino was a wonderful sales man who was personable and kind. I immediately felt like I could trust him to do his job and give me a fair deal. He was patient with my partner and I in the buying process and helped us come to the decision to buy that car. It had a few minor issues on purchase that he promised to get fixed and he was very helpful during that time as well. He went above and beyond, taking my calls and helping me get things done. I would highly recommend Laird Noller for used cars, and for auto repair, and John Colamarino.

I came in on November 6th 2013 with my mom to test drive and possible buy a Mecury.I had a terrific experience an would definitely recommend anyone to see Mike Smith when their ready for a new or used vehicle.Keep it local an keep it in Lawrence Kansas.Only at Laird and Noller. Sincerely, Peter J. CAmpbell

GREAT experience with Mike Smith at Laird Noller Ford in Lawrence Kansas. LOVE our 2009 GMC Denali!!! Will definitely do business with him again!!! THANK YOU, Mike!!!

Best experience buying a vehicle ever! Mike Smith at Laird Noller was eager to earn my business and did so by learning my needs and thoughtfully selecting vehicles and trim levels that lined up with what I was looking for. Mike and the Laird Noller Team made purchasing a vehicle fun - even when it came to price. Mike and Laird Noller easily earned outstanding ratings for every aspect of the buying process. I highly recommend you shop first at Laird Noller in Lawrence and ask for Mike Smith.

Anxious about sorting through the myriad of issues involved with getting a new vehicle? I was. Feeling a sense of dread with the prospect of looking for a first car for your high school children...in my case identical twins ? I was. Having to live on a budget yet wanting to find a vehicle that is safe. I was. Hoping that you can find a sales team that is honest, forthcoming, ...genuinely patient and wanting the best for you and your family? Then,..... Then look no further. Pick up the telephone, go on the internet, or better yet...meet the sales team of Anthony, Jonathan and Jeff in person. What a relief to shop various dealerships and talk to your friends about where to shop. And then to meet these individuals in person. They are not jaded. I believe they were/are interested in our family. And I am confidant that they will show you the same grounded respect that they extended to the three of us. I give this trio an A+++ rating in every respect.

Steve and his colleagues made sure my car was fixed right, as quickly as possible, and he stayed on the phone for a very long time, to get the necessary information required to get my extended warranty to cover the cost of the repairs. As we found out, it did cover the repairs and more that I thought it would cover, so I am getting more than one thing fixed under warranty. I am a very happy motorist!

I had a great experience buying my 2014 Fusion from Josh Hoke. Most of the communication was done via email and on my own time, but Josh was extremely quick to respond to all of my questions. He went out and found the exact vehicle I was looking for. He was up front and honest on what they could do from a pricing perspective on the new vehicle and on my trade. Everything went as discussed via email. There were no games or gimmicks. When you get aggressive pricing, you always wonder if there are any "gotchas". With Josh there wasn't any of that. I also, drove all the way from Kansas City to Lawrence because of his attentiveness to my questions and his ability to get what I was looking for. I highly recommend working with Josh and LairdNoller.

My salesperson, John Colamarino, was very knowledgeable, courteous, and helpful by making my car buying experience "pain free." He was sensitive to my needs and purchase price. He also went out of his way to bring me to my car, as well as have someone sync my phone to the car. The car was in tip top condition; clean and shiny. Thank you to John and Laird Noller for your personable way of doing business.

My salesperson, John Colamarino, was very knowledgeable, courteous, and helpful by making my car buying experience "pain free." He was sensitive to my needs and purchase price. He also went out of his way to bring me to my car, as well as have someone sync my phone to the car. The car was in tip top condition; clean and shiny. Thank you to John and Laird Noller for your personable way of doing business.