Reviews
I am very pleased with the deal and out standing service....
I am very pleased with the deal and out standing service. The communication was great and the folks very friendly. They are no nonsense and a pleasure to work with. I highly recommend Tri State Nissan if you are looking for a great deal and outstanding customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I met with Brian 1 week ago to test drive a Nissan Rogue...
I met with Brian 1 week ago to test drive a Nissan Rogue & to look at the Juke. After test driving a GMC Terrain elsewhere I decided to go with the Rogue. We went the next Saturday to get it. They had 1 fully loaded one left in blue which I loved. Brian explained every feature with the car & the services they provide as well. He answered all my & my husband's questions through email during the week. Everyone was so nice & patient with us. I did not feel pressured at all & we got an awesome deal on my new car. I would recommend Brian to anyone looking for a car. The Accounting girl Heather was awesome. She was very thorough & answered all our questions. If we ever need another car we will be going back here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went great buying my new car staff was very...
Everything went great buying my new car staff was very helpful. Everyone worked together to make me feel right at home. This was only the second new car I have purchased but by far the best experience. I will be going back soon for my wife to get a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I had a great experience at Tri-State...
My husband and I had a great experience at Tri-State Nissan. They found us exacly what we were looking for and worked with us on the price. The 0% financing deal for 5 years is a no-brainer. All aspects of the experience were positive. There is nothing we would change. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolute best car buying experience ever! The dealership...
Absolute best car buying experience ever! The dealership was impressive, neat and clean with plenty of inventory to choose from. The sales staff was very friendly without being pushy or overbearing, making the search enjoyable. After making our decision it was on to finance - not usually the best part of a purchase, but in this case it still had us smiling. No regrets with this dealership - we would recommend Tri-State Nissan to EVERYONE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent communication via internet, very fast response...
Excellent communication via internet, very fast response to questions, gave them what I wanted for price/rate/trade-in before arriving at dealership. They worked with me very well and I left with my new ride and felt it was a very good experience. Excellent people to deal with. Would highly recommend this dealership, no question about it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If we had a scale from 1 to 10 TRI-STATE NISSAN would be...
If we had a scale from 1 to 10 TRI-STATE NISSAN would be a 10.5! As soon as I arrived TRI-STATE NISSAN of WINCHESTER, VA it was like I knew these guys for years, really friendly, real nice and clean showroom an overall great environment. They let me test drive a couple of Altima's and I wasn't under any pressure to buy, some salesman are so eager to sell, HATE THAT! Brian was great, really laid back answered all my questions, gave me space and time to make my decision. TRI-STATE was really straight forward with me all the way and gave me the best price out the door. David the manager is AWESOME, really down to earth and straight forward, no BS attitude. I can honestly say, if he can make it work for you he will go out of his way to make it happen. Brain was great throughout the entire process, we talked about family, sports, and finances, to me having common sense conversations are a plus! Nan (NAWN) was great, she was very friendly and very professional. I loved the fact how friendly all the people that work there are. I have to say they are truly the best at what they do, and if another dealership is going to match their price or give you a few hundred bucks off, ITS NOT WORTH IT!! The service TRI-STATE NISSAN WINCHESTER, VA will offer you as a customer is worth more than that. Lets not forget the tires for life program they offer, you just cant beat getting free tires for the life of your vehicle! DAVID, BRIAN, AND NAN(NAWN), thank you for making my wife's Mothers Day gift a success!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The showroom was clean. the bathrooms are clean Jeremy...
The showroom was clean. the bathrooms are clean Jeremy and Nan were the best to work with. The best ever to work with! Everyone out there was the best in town!! But just took a little longer than we expited but thats ok! love the place be back there soon!! would recommed it to any and every one!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have a handicapped son who has a new Versa and he had a...
I have a handicapped son who has a new Versa and he had a horrible grinding noise coming from the drive train when driving slowly across the parking lot. I took the car to the dealership and they took me in right away and handled the problem They could not have been any nicer or more co-operative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DJ was very helpful and did all he could to work out a...
DJ was very helpful and did all he could to work out a fair deal with us. Thanks to Dave also who did us a favor by helping us get rid of our gas guzzler! Heather was great too! We did not feel pressured into anything. Thanks guys! This was our third used car purchase from TriState and this was definitely the best experience. DJ is great!He really went the extra mile for us and we really appreciate it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
