Mercedes-Benz Of Hagerstown

I would like to thank everyone at the dealership for a very professional leasing experience. I received the highest of professionalism from the first telephone call to the signing of the agreement.

All of the employess I have named were friendly, well-informed, and MOST IMPORTANTLY WILLING TO HELP. Mercedes is a quality product which can sell itself, but without quality employees, the product sales diminishes.

I have been getting my Mercedes-Benz serviced at Mercedes-Benz of Hagerstown for over 12 years. Always professional and take the time to explain the service of my car. Everyone is very friendly and the loaner car program is excellent. The service reps have been there for quite awhile which speaks highly of this facility and management. Definitely make you feel special at all times and I know my car is getting the best care.

Mr. Whetstone made me feel like I was one of the family. Mr. Whetstone had great people skills, along with away of making you feel comfortable in your purchase.

This was our second purchase from Wes Whetstone and I highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very patient with my undecided husband and they handled every curveball he threw at them with professionalism, patience and humor. Once the decision was made, the rest of the process was easy. We drove away in our new car two happy customers.

My experience with this dealership was very professional. I felt that my questions were answered honestly. They gave me every opportunity to review all my payment options and was patient when I needed time to make a decision. My best experience ever with a dealership. No one hounded me.

Mercedes Bentz of Hagerstown is a Class 1 Act Dealership.We deal with Andre Taylor and he is the best.You tell him what your looking for and he delivers.He is very knowlegable and helpful.I trade cars quite often and it does'nt take all day to buy a car at MBofH.they are very efficiant and caring.We like dealing with Andre and Austin they are the BEST...

We really were on the verge of changing from Mercedes (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed that. Thank you so much for your care and consideration of our past experience.

Barry London made the experience of buying a Mercedes very special. His warm manner made my wife and I very comfortable. The relaxed and professional manner of the entire staff was consistant with the perception of what a Mercedes dealership should be. I would strongly recommend Barry to anyone looking for a Mercedes.

As a woman leading an IT service company, my standards are high. MBofH meets or exceeds it EVERY time! Between my husband and I, we have purchased 9 MBs in the past 12 years, bought both new and certified, used three MB dealers. In the areas of sales and service (maintenance + repairs), MBofH comes out the winner BY FAR thus won our loyalty, we no longer consider other car brands or service centers, period. Speaking for myself: every time, I am treated with respect and courtesy, my problem reports are heard and taken seriously, I get detailed explanations and solid answers, the prices are lower than anywhere else and truly fair, the building is luxurious and practical where it matters (waiting areas, work desk, refreshments, show room, rest room) while not "over the top" on our dime, everything is squeaky clean and tidy (including the shop area), the service reps greet me by name and treat me like family, the sales reps are patient and respectful, the scheduling is easy, the phone service prompt and professional, the cashier fast and accurate. Everybody I have seen/met is a true professional taking pride in their work and showing enthusiasm. I am actually LOOKING FORWARD to taking our cars for service! I whole-heartedly recommend MBofH to anybody willing to listen; try 'em out!