Reviews
Thank you!
My beautiful red convertible looks glamorous and perfect! THANK YOU, Marty and ALL for the beautiful and perfect job of detailing!...Kathryn Greene
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service!
The efficiency and quality of the service at Mercedes-Benz of Hagerstown is terrific! I especially appreciate the friendliness and care show to customers by Adam Himmelwright, Service Consultant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am so thrilled to have worked with Michael Lavernchik ...
I am so thrilled to have worked with Michael Lavernchik for my first Mercedes-Benz. His knowledge and personal touch with his costumer service was unparallel. I will without question come back for my next Benz to work with him and I will spread the word. Just great! Elizabeth McClure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the best experience I have ever had buying a...
This is the best experience I have ever had buying a vehicle. Barry London went above and beyond. I couldn't have asked for more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mercedes-Benz of Hagerstown is first class!
I just purchased a new C300 Mercedes from Wes Whetstone at Mercedes-Benz of Hagerstown and what a great experience it was! Wes was friendly, helpful, and so very patient with all my many questions. It was a smooth process and I left there feeling like I got a very fair deal. I stopped in with just the idea of "looking" at the cars as I had been looking at many cars online - and I drove off that evening in a beautiful new car! I couldn't be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beauty Treatment
I treat my 2010 Mercury Grand Marquis to a beauty treatment. They do a super job! It is a great value. Kristen always is pleasant and effective. It is always a good experience visiting this dealership and my wife loves the cookie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hagerstown Service Review
My experience has always been excellent when I come into Hagerstown Mercedes Benz. I have had 3 Mercedes and I would drive to Alexandria VA to get service. I live in West Virginia and I love the service, the staff and convenience of the Hagerstown location. Adam is the best! He is always cordial and he knows about the car. When I upgrade I will buy from this dealership. Thank you for such a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service appointment (May 1st)
I was greeted warmly by Alex and told what to expect from a service view including approximate cost - which I appreciate. Alex had a "new" MB rental available for me to use (as per my request). The Service was completed in a time frame that I desired and overall it was an excellent experience. Thank-you - D Reeser
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchasing a new Mercedes
Our experience at this dealership was wonderful. Our sales associate was very informed and did not pressure us in any way to make a quick decision. We felt very comfortable with our visit to Hagerstown and are extremely pleased to have dealt locally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought new MB, and sales representative was wonderful. ...
Bought new MB, and sales representative was wonderful. He was friendly, knew the product, new what I wanted. He gave me the price, It was acceptable, and I drove a new car home. I have used Younger for many years; this was done without any pressure whatsoever. Great team, great dealership, and "I'll Be Back" I have bought several cars from Younger, and Justin Harbert, Alex Foltz, Marty Gillions. Adam Himmelwright, Mike Lavrenchik, mechanics,and everyone else. GREAT SERVICE! support@dealerrater.com
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
