Skip to main content

Mercedes-Benz Of Hagerstown

(3,354 reviews)
Visit Mercedes-Benz Of Hagerstown
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 state dealer award
View 17 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 211-3633 (855) 211-3633
Used (877) 245-2817 (877) 245-2817
Service (888) 737-8984 (888) 737-8984

Reviews

(3,354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Hagerstown from DealerRater.

Want to share your experience with this dealership?

Write a review

Thank you!

My beautiful red convertible looks glamorous and perfect! THANK YOU, Marty and ALL for the beautiful and perfect job of detailing!...Kathryn Greene

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service!

The efficiency and quality of the service at Mercedes-Benz of Hagerstown is terrific! I especially appreciate the friendliness and care show to customers by Adam Himmelwright, Service Consultant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I am so thrilled to have worked with Michael Lavernchik ...

I am so thrilled to have worked with Michael Lavernchik for my first Mercedes-Benz. His knowledge and personal touch with his costumer service was unparallel. I will without question come back for my next Benz to work with him and I will spread the word. Just great! Elizabeth McClure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the best experience I have ever had buying a...

This is the best experience I have ever had buying a vehicle. Barry London went above and beyond. I couldn't have asked for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mercedes-Benz of Hagerstown is first class!

I just purchased a new C300 Mercedes from Wes Whetstone at Mercedes-Benz of Hagerstown and what a great experience it was! Wes was friendly, helpful, and so very patient with all my many questions. It was a smooth process and I left there feeling like I got a very fair deal. I stopped in with just the idea of "looking" at the cars as I had been looking at many cars online - and I drove off that evening in a beautiful new car! I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Beauty Treatment

I treat my 2010 Mercury Grand Marquis to a beauty treatment. They do a super job! It is a great value. Kristen always is pleasant and effective. It is always a good experience visiting this dealership and my wife loves the cookie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Hagerstown Service Review

My experience has always been excellent when I come into Hagerstown Mercedes Benz. I have had 3 Mercedes and I would drive to Alexandria VA to get service. I live in West Virginia and I love the service, the staff and convenience of the Hagerstown location. Adam is the best! He is always cordial and he knows about the car. When I upgrade I will buy from this dealership. Thank you for such a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service appointment (May 1st)

I was greeted warmly by Alex and told what to expect from a service view including approximate cost - which I appreciate. Alex had a "new" MB rental available for me to use (as per my request). The Service was completed in a time frame that I desired and overall it was an excellent experience. Thank-you - D Reeser

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchasing a new Mercedes

Our experience at this dealership was wonderful. Our sales associate was very informed and did not pressure us in any way to make a quick decision. We felt very comfortable with our visit to Hagerstown and are extremely pleased to have dealt locally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bought new MB, and sales representative was wonderful. ...

Bought new MB, and sales representative was wonderful. He was friendly, knew the product, new what I wanted. He gave me the price, It was acceptable, and I drove a new car home. I have used Younger for many years; this was done without any pressure whatsoever. Great team, great dealership, and "I'll Be Back" I have bought several cars from Younger, and Justin Harbert, Alex Foltz, Marty Gillions. Adam Himmelwright, Mike Lavrenchik, mechanics,and everyone else. GREAT SERVICE! support@dealerrater.com

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.