Mercedes-Benz Of Hagerstown

I continue to be amazed by the over all quality of service I receive each time I bring my vehicle in for service. From the time I place the call for an appt to picking my vehicle back up. FRIENDLY FRIENDLY FRIENDLY. Vehicle is ready when promised and a full explanation of what was done is reviewed. Keep up the great work.

A great experience all the way around. Wes took the time to explain, ensure the test drives were fair and equal and presented options without being pushy or applying pressure. It was a great family time as my 22 year old enjoyed learning about all the terminology without the haggling. When you add USAA negotiated pricing with the super service, it's a winner.

I have known Barry for many years but this is the first time I have purchased a vehicle from him. He was great to work with and made the transaction painless. He even drove several vehicles to my office for me to look at to save me from having to leave my office. I would certainly recommend Barry, he will make you happy you contacted him.

I took my E320 in for some service that needed done. The Hagerstown staff were ready for me when I showed up for my appointment. When I explained what I needed done Adam was very knowledgeable about the problem and treated me very well. He was patient in answering all my questions. When the part they needed wasn't in stock I was allowed to keep the loaner car overnight until my car was ready to drive again. Check out was simple and fast. When I am ready to purchase a new car, this is where I will come first.

I love this dealership. Barry London gave us excellent service in finding our car. He is very detailed and made everything so easy. I would definately recomend this dealership/salesman to everyone !

Stephen was very friendly, easy to talk to and very helpful during our purchase. The whole process did not take long at all. We have had our vehicles serviced in this dealership for a long time and never had anything unpleasant happen. Alex Foltz has been our service contact.

I found my buying experience to be a pleasurable one, Stephen,the sales representative was courteous and knowlegeable. Met all me expectations for my purchase.

MB of Hagerstown has the most friendly and efficient service department I have ever experienced. Alex ensured a quick check in. Their donuts and coffee are excellent. When the repair took longer than expected (but, fortunately, they had the spare part in stock), Kristen found a loaner car for us on the spot, and we spent a nice day (6 hours) shopping and eating in Hagerstown. Linda efficiently handled the check out.

WOW...We had a great experience at MB of Hagerstown. We were looking for a used car,I took a few different used models for a test drive but ended up buying a new C300. I fell in LOVE with this car. Barry was AWESOME, made the whole process easy. He knows these cars inside and out!!! My husband and I could were impressed with the attention to detail that this dealership prides themselves on. If you are looking for a new/used Mercedes visit MB of Hagerstown... you won't be disappointed. Ready for a ROAD TRIP :)

I looked at several other dealerships in town and up to 100 miles away. I must first say their showroom is top of the line; the décor is very inviting. I had been doing research in purchasing a vehicle for quite a while but was apprehensive due to my stereotypical view and prior experience of “the car salesman”. As a single woman purchasing a vehicle alone can be a daunting task. I had the pleasure of dealing with Wes Whetstone for the purchase of my used 2011 Hyundai Sonata (the previous owner traded it in on a Mercedes). Wes was very friendly and easy to deal with. He was conversational, polite, and professional throughout. The entire experience was top-notch. The service was so exceptional I felt like I was purchasing a $100K Mercedes Benz. I got the automobile I wanted at a lower price and with vastly superior service. Thank you Wes Whetstone for changing my perception of buying a used car. And P.S. I will be back for another box of chocolate.