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D-Patrick Motoplex

(411 reviews)
Visit D-Patrick Motoplex
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (877) 488-5638 (877) 488-5638
Used (877) 876-6019 (877) 876-6019
Service (855) 610-3850 (855) 610-3850

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very bad service, wasted a lot of time, very unlikely to

Very bad service, wasted a lot of time, very unlikely to all other BMW dealers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Stevie, Chuck, Luke and Brent were amazing!

Stevie, Chuck, Luke and Brent were amazing!! One of the easiest vehicle purchase transactions we’ve ever had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Wendy, thank you for the fantastic feedback! Stevie, Chuck, Luke, and Brent will be so glad to hear your kind words. Congratulations on your new vehicle!

Another great buying experience with D-Pat BMW.

Another great buying experience with D-Pat BMW. @Luke, @Jack, and @Paul made for a smooth and effortless experience with our BMW purchase and transfer of tech from our previous BMW. We made it through in record time. Shout out to the Parts & Services departments for the attention and care you have provided us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We’re thrilled to hear that Luke, Jack, Paul, and our Parts & Services team made your latest BMW purchase and tech transfer smooth and fast. We truly appreciate your continued trust in D-Patrick BMW!

Both our salesman and the finance manager were great to

Both our salesman and the finance manager were great to work with. They worked very hard to get us the best deal and into a vehicle we were happy with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would not recommend this location to anyone the sales

I would not recommend this location to anyone the sales person was very good but the service was terrible I was ripped off I had nothing but trouble out of my 24 VWatlas I was over there about every 2 months they never fixed the problem after 20 t miles 4 new tires then after 3t miles on this one 4 more new tires I was livid they are a big rip off don't ever buy a VW Atlas I never will my husband was hung up on when trying to talk to them about the problems bad service they put a remote start on my car didn't even do that right STAY AWAY

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ashtyn was Great!

Ashtyn was Great!!! She did a great job of listening to our needs. Her attention to detail was impressive. Jeff S

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you, jsanford11! We're so glad to hear that Ashtyn took great care of you and really listened to your needs! Enjoy your new vehicle and let us know if there’s anything else we can help with down the road!

Great experience buying from them.

Great experience buying from them. Ashtyn(sales) was a huge help. Never acted rushed even though it was close to closing time. And always responds quickly with questions even after the sale. Service dept treats you very well. Tabatha is kind and very good at her job. We loved our whole experience with Dpatrick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your wonderful experience! We're so glad to hear that Ashtyn provided attentive, unrushed service and continues to support you even after your purchase. It's also great to know Tabatha and our service team made you feel valued. We’re thrilled you loved your entire experience with D-Patrick and look forward to assisting you again in the future!

We were very impressed with the sales dept when we bought

We were very impressed with the sales dept when we bought our new car. Especially Ashtyn, she was patient with us driving several different ones. And getting the technology specialist to show us all the bells and whistles on it. Please go see Ashtyn@Dpatrick if you're looking for a new/used vehicle. Service dept here is great also they treat you like you matter.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for sharing your amazing experience! We're so glad to hear that Ashtyn and our team made your car-buying process enjoyable and stress-free. It’s great to know you appreciated her patience and the technology specialist's expertise. We're also thrilled you had a positive experience with our service department—they truly care about our customers. We appreciate your recommendation and look forward to serving you again in the future!

Video was very informative in showing the different parts

Video was very informative in showing the different parts of the car that were inspected. Personnel were polite and courteous. Very respectful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Diane, thank you! We're happy to hear the video was helpful and that our team treated you with respect and courtesy. We appreciate your trust in us and look forward to see again!

I reached out for service and left a voice mail.

I reached out for service and left a voice mail. Seth returned my voice mail and Seth was great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mark, thank you for the feedback! We're glad Seth was able to assist you promptly and provide great service!