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Guess Motors/ Guess Ford Inc.

(575 reviews)
Sales hours: 8:30am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

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From the time you step inside Guess motors everyone is so

From the time you step inside Guess motors everyone is so friendly and just plain nice! It's a welcome thing when someone says "Thank You" today.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! Creating a welcoming, friendly environment is so important to us, and it means a lot to hear that it stood out to you. We’re grateful for your business and hope to see you again!

Everyone has been very helpful and gone above and beyond

Everyone has been very helpful and gone above and beyond to make sure we were taken care of in a friendly and professional way

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re glad our team took great care of you. We truly appreciate your business!

Small dealership, but very professional.

Small dealership, but very professional. Very pleasant experience. Both Dustin and Phil made the experience pleasant.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re glad Dustin and Phil made your experience a great one. We appreciate your business!

This dealership made purchasing the exact car I wanted

This dealership made purchasing the exact car I wanted super easy! I was in and out in about 2 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! Quick, easy, and the right vehicle—that’s what we love to hear. We appreciate your business!

Pleasant, informative, and stress free.

Pleasant, informative, and stress free. The whole experience with Guess Motors was made enjoyable by the entire staff. Everyone is very friendly and easy to talk to. Every question and concern I had was throughly answered and their knowledge of the vehicles they sell was very impressive. They truly know how to make what can be a stressful experience enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for such a wonderful review! It means a lot to hear that our team made your experience enjoyable and stress-free. We believe buying a vehicle should be comfortable and easy, and we’re glad our staff helped make that happen for you. We appreciate you choosing Guess Motors!

She was very nice and helped thru my experience with my

She was very nice and helped thru my experience with my car ! Problem was taken care of

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re happy to hear she took great care of you and made the process easy. Most importantly, we’re glad your vehicle problem was resolved. We appreciate you choosing us!

Patient and honest very friendly people took the time to

Patient and honest very friendly people took the time to show you where the service department was

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re glad our team made you feel comfortable and took the time to take care of you. We truly appreciate your business!

Very patient and quick Awesome to deal with honest with

Very patient and quick Awesome to deal with honest with everything and very friendly and took the time to show me where the service department was and told them to take care of me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re proud to hear our team was patient, honest, and easy to work with. Making sure you feel taken care of—both in sales and service—is what it’s all about. We appreciate you

My experience was excellent because I was never pressured

My experience was excellent because I was never pressured into any vehicle that I didn't want. They made sure that I was happy with a vehicle that I picked.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad to hear you felt no pressure—that’s exactly how buying a vehicle should be. Our goal is always to make sure you feel confident and happy with your decision. We truly appreciate your business!

The sales team and service department have been awesome.

The sales team and service department have been awesome. Our salesman Phil Blakburn and service manger have gone above and beyond to take care of us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re so glad to hear that Phil and our service team went above and beyond to take care of you—that’s exactly the experience we strive for. We truly appreciate your business and look forward to helping you again down the road!