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Used 888-287-8590 Email Dealer
Service 888-495-9358

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Sales 8:30 AM - 5:30 PM
Service 8:00 AM - 5:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 5:30 PM
Wed 8:30 AM - 5:30 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 5:30 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

3.9
Average based on 23 reviews.
  • Thank You

    On March 2nd my wife and I were driving back from Fla where I was on a business/vacation trip for a month. Just north of Pittsburgh on Rt. 79 I en...


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    On March 2nd my wife and I were driving back from Fla where I was on a business/vacation trip for a month. Just north of Pittsburgh on Rt. 79 I encountered mechanical problems with the 2005 F 350 turbo diesel company truck. After attempting to fix it several times myself on the side of the road I managed to reach the Fairfield Inn in Slippery Rock about 6pm. The next morning I made contact with Butler County Ford and asked for assistance. I was connected with John in truck service. He said he could help me but wasn't sure if he could get it done the same day. I responded that was fine and I made arrangements to have the truck flatbedded. I called several hours later to get a progress report and to see if I was going to have to book a room for a second night. To my surprise he not only told me that he was able to work on it that day but it was completed. Now that is sevice. I told him I needed to somehow make arrangements to get there to pick up the truck. He proposed that after work he would be able to come to Slippery Rock to pick me up to get my vehicle. I believe John epitomises what the word service is all about. He tells me he was paying it forward for something that happened to him a number of years ago. Thank you to Butler County Ford for having an employee like John on staff. And also to the tech that completed the work on my truck. It's comforting to know when you are on the road and something happens there are still people out there who will go out of their way to help. Thanks again Larry and Madeline Woodruff Rochester, NY DIRTcar official World Racing Group

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • parts manager very rude

    AFTER READING ABOUT PARTS MANAGER MIKE BEING VERY RUDE, I HAD THE SAME EXPERIENCE TRYING TO PURCHASE PARTS FOR MY CUSTOMERS VEHICLE I WAS REPAIRI...

    Dealer Response

    We take customer satisfaction seriously at Butler County Ford. It's unfortunate we can't please everyone all of the time but sometimes mistakes an...


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    AFTER READING ABOUT PARTS MANAGER MIKE BEING VERY RUDE, I HAD THE SAME EXPERIENCE TRYING TO PURCHASE PARTS FOR MY CUSTOMERS VEHICLE I WAS REPAIRING. I WASN'T EXPECTING TO GET LIP SERVICE FROM HIM ON THE PHONE. I WAS WONDERING IF ANYBODY HAS COMPLAINED TO OWNERSHIP ABOUT HIS SO CALLED CUSTOMER SERVICE.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We take customer satisfaction seriously at Butler County Ford. It's unfortunate we can't please everyone all of the time but sometimes mistakes and misunderstandings happen. I would welcome the opportunity to discuss this with you, Don, and hopefully we can come to a mutually satisfactory resolution. I'm left not knowing what actually was said and without that it leaves me very little to act on. Please contact me at your earliest convenience. I am sorry this happened! Sincerely, Gino Sabruno General Manager


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  • Very easy to deal with!

    Long time customer. I have bought several vehicles from this dealership hassle free! Everyone is always friendly - you alway see the same people -...


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    Long time customer. I have bought several vehicles from this dealership hassle free! Everyone is always friendly - you alway see the same people - when you don't see a lot of employee turnover you know they are doing something right! Prices for my trades and purchases were always fair and better than what you see online. Even the parts department gave me a discount on some parts!

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2012

At Butler County Ford we have been serving Butler and the surrounding communities since 1918.Family owned and operated from the beginning, we have never lost our goal to provide every customer with the individual attention he or she deserves. We offer the best selection of New Ford and Pre-Owned cars, trucks, vans, SUVs, and commercial fleet vehicles. Whether it is financing, service, repair, or parts, you've come to the right dealership. Please enjoy our useful and informative website at www.butlercountyford.com.

"Ford Corner Since 1918 - You Can Count On Us!!"