Reviews
I usually deal with Ashley Langlois is the Service Dept.
I usually deal with Ashley Langlois is the Service Dept. Without a doubt the best service rep I have ever dealt with in any location I take my cars. Ashley is ways on top of things dealing with my issues and keeps me informed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I usually deal with Ashley Langlois is the Service Dept.
I usually deal with Ashley Langlois is the Service Dept. Without a doubt the best service rep I have ever dealt with in any location I take my cars. Ashley is ways on top of things dealing with my issues and keeps me informed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
During the Covid as we were all in disarray Auto Nation
During the Covid as we were all in disarray Auto Nation pulled through and now they’re running smooth as 2.3 turbo. Thanks Ashley
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Initially not happy when told issue was not under
Initially not happy when told issue was not under warranty. Very satisfied when issue resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Westlake. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great place with a good atmosphere.
Great place with a good atmosphere. Everyone there was helpful with anything that I needed and I hope to be back the next time I need another vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
We sold my wife’s car to this dealership and it was
We sold my wife’s car to this dealership and it was overall a good experience. More than anything else though, we really liked Robert Weniger, our car’s acquisition rep. He is a great guy and it was a pleasure working with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
I don't have fifteen words to say about the service.
I don't have fifteen words to say about the service. They did what they said they'd do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Ashley Ruebensaal Customer Care Assistant Manager was
Ashley Ruebensaal Customer Care Assistant Manager was very Helpful. She was Outstanding as a Customer Care Assistant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Easy car purchase would highly recommend any one to buy a
Easy car purchase would highly recommend any one to buy a new or used car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jordan Looney was very helpful and knowledgeable.
Jordan Looney was very helpful and knowledgeable. He answered my many questions . I have been dealing with Auto Nation for many years and nobody ever asked me about getting my fluids flushed. I had two done yesterday and will get the rest done in the near future. Thanks Jordan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marge, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you need more help, our team is available to talk -- safe travels!