Reviews
Great experience with both the sales and finance team!
Great experience with both the sales and finance team! I would definitely go there again the next time I am car shopping.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeff, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
New Bronco Sport Owner and Lifelong FORD Owner
Great staff and great buying process all the way to taking delivery of my new vehicle! Way to go AutoNation! Keep up the great work that you do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelly, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
The service dept is excellent.
The service dept is excellent. They keep you informed, very friendly and reasonably priced. I highly recommend them.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.
Very professional.
Very professional. Brett M. was very knowledgeable and explained in detail about the Bronco. Service department had all cleaned and ready to go. I would recommend Autonation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
A++++ Service and Care
I bought my Jeep from 2021 from AutoNation Westlake. They ALWAYS go above and beyond to support any issues, deal with Manufacturer Warranty negligence and are just good people all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Joseph, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I have had 2 Ford Escapes and 1 Ford Explorer from Auto
I have had 2 Ford Escapes and 1 Ford Explorer from Auto Nation. I was always impressed with the customer service and the friendliness of the employees.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Friendly service on vehicle and the shuttle pick up was
Friendly service on vehicle and the shuttle pick up was very convenient with efficient and pleasant.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Friendly, efficient, courteous and good workman ship.
Friendly, efficient, courteous and good workman ship. Usually if you wait it’s not longer than an hour
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kathleen, thank you for sharing your positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!
2013 Jeep Wrangler
Frankie in used car sales was very easy to work with. Finance department worked hard to get the best rates. Appreciated that effort.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great customer service.
Great customer service. Very clean and organized work space. First choice for me to take my vehicle to. Keep up the great work!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.