Reviews
I brought the car in for a recall, and it was done within
I brought the car in for a recall, and it was done within two hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was good
Very good experience.
Very good experience. No mark ups like other dealers. John Conrad was very pleasant to work with. Andy Conrad in finance was very pleasant to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Service was kind enough to get me in I was leaking
Service was kind enough to get me in I was leaking something around my rear back tire and I wasn’t sure it was safe to drive, ordered the parts fix the next day and I was good to go. Ashley for very helpful and kind.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Ashley was very accommodating to address my needs.
Ashley was very accommodating to address my needs. I need to swap out tires and the maintenance staff was very efficient. I appreciated the professional courtesy while I was there. I was very satisfied with the service and recommendations. Mike Dickey
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Michael, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great people and service
Great people great service very smooth purchase car was clean and ready to go everything was perfect. Sales staff was very personalized and helpful with every step of the purchase process. Financial people were great even know we paid cash.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very clean and very well run.
Very clean and very well run. Would consider returning for another car later. Good bye.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Service, as always, is and always has been Outstanding !
Service, as always, is and always has been Outstanding ! These Folks are Absolutely Fantastic which is why I wouldn't think of going anywhere else!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your review. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care! Drive safe, and we'll see you on the road.
Everyone is friendly, professional, and efficient.
Everyone is friendly, professional, and efficient. I will continue to have my vehicle serviced at this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. If you ever need help, just give us a call. Happy motoring!
Very friendly and knowledgeable staff.
Very friendly and knowledgeable staff. They greeted Miss Brandi and were very nice to her without refusing to give her a ride in the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!
Brought my car in for a purge valve issue.
Brought my car in for a purge valve issue. Unfortunately, the part was placed on back order and I waited a month and a half for it to come in. Service advisor Jordan Looney kept me well informed of the the progress on the back order and when the valve came in, he called and immediately got me in for the repair. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!