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Steve Rogers Ford

(377 reviews)
Visit Steve Rogers Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 441-4050 (419) 441-4050
Used (419) 830-4476 (419) 830-4476
Service (419) 830-4477 (419) 830-4477

Reviews

(377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Rogers Ford from DealerRater.

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Disappointing .

Disappointing .... I paid $250+ for a replacement key for my F-150. It did not seem to be a reasonable amount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Yes unfortunately with todays technology and security within the actual keys they are an expensive fix! The most expensive part is the replacement of the actual OEM key from Ford Motor Company. I will be happy to discuss further! ~ Kristy Rogers

The overall experience was great.

The overall experience was great. Everyone was helpful and knowledgeable. Dennis stayed with me the entire time and ensured I had everything I needed and understood.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Coupons saved me some money.

Coupons saved me some money. The car was ready in only an hour, as promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and very personable Thanks for all your

Great service and very personable Thanks for all your hard work. Loved everything about Steve Roger’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased a Ford F150 from Steve Rogers and had a great

I purchased a Ford F150 from Steve Rogers and had a great sales experience. Michael Beltran was a top notch professional throughout the entire process. I highly recommend this dealership. Skip the big city dealer and shop Steve Rogers Ford first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was referred to Dennis by a close family friend and was

I was referred to Dennis by a close family friend and was treated like family. A very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchasing a new to me vehicle at Steve Roger’s Ford was

Purchasing a new to me vehicle at Steve Roger’s Ford was without stress. All involved were very informative and knowledgeable about the vehicle I purchased. I would recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lot of help with our problems love car we got.

Lot of help with our problems love car we got. Kristy very knowledgeable and helped us .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nate was the person that helped us at the counter.

Nate was the person that helped us at the counter. He was rude and gave the impression he didn’t want to help with anything. We had a prescheduled appointment for an oil change and ended up waiting over 2 hours for it to be done. When we told him we had the premium plan, he told us we were wrong without any further explanation. He then charged us for 2 different types of oils for our oil change. They also didn’t reconnect the tire pressure sensors until we pointed out it needed to be done. We’ll never return to this location or recommend it to anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I don't think I should have been charged $150 to have my

I don't think I should have been charged $150 to have my car hooked up to a computer that took 30 seconds.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.