Reviews
I got a diagnosis It was very helpful information to find out about my vehicle
I got a diagnosis It was very helpful information to find out about my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service Great service enjoyed the staff friendly & helpful very reasonable price enjoyed being customer
Great service Great service enjoyed the staff friendly & helpful very reasonable price enjoyed being customer
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I would never go anywhere else I've never ever had any reason to go anywhere else
I would never go anywhere else I've never ever had any reason to go anywhere else
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took our 2023 Traverse in for an oil change and tire rotation. Waited 3 hours to complete service.
Took our 2023 Traverse in for an oil change and tire rotation. Waited 3 hours to complete service.
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Unfortunately Gates was not able to do the work because my insurance company wouldn't pay your labor rates. However Brad did a great job trying to work with my insurance company in order to get the job done.
Unfortunately Gates was not able to do the work because my insurance company wouldn't pay your labor rates. However Brad did a great job trying to work with my insurance company in order to get the job done.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's always a true pleasure working with Gates for all of our automotive needs. Excellent customer service.
It's always a true pleasure working with Gates for all of our automotive needs. Excellent customer service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense
I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense
I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Honored my $5 coupon and was clear on expectations/price increase and how long it would take
Honored my $5 coupon and was clear on expectations/price increase and how long it would take
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
John Janiak was a pleasure to work with fron the beginning to the end of the service on the car, he truly communicated wonderful showed that he cared and I truly am grateful for his expertise
John Janiak was a pleasure to work with fron the beginning to the end of the service on the car, he truly communicated wonderful showed that he cared and I truly am grateful for his expertise
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair