Reviews
Service was fast and seemed okay, but after getting gasket replaced and oil change my car seems to be leaking oil.
Service was fast and seemed okay, but after getting gasket replaced and oil change my car seems to be leaking oil.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Their service department runs very efficiently and their service is top notch. Customer service is excellent. I highly recommend Gates for your service needs
Their service department runs very efficiently and their service is top notch. Customer service is excellent. I highly recommend Gates for your service needs
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had my car in the body shop and they got it back to me in a week which was nice but when I got it back you could see the buffing marks bad and then had a empty box in the back seat that was for a part that wasn't for my vehicle and then they didn't even hook up the hood latch then I took it back today and showed them and Steven acted like what's the problem then I told him and he said let me get my boss and when his boss came out his attitude changed to being willing to take care of it which Brad took it right back and made it right and came back a lot better I do greatly appreciate Brad taking care of it right away but it should of never came down to that.
Had my car in the body shop and they got it back to me in a week which was nice but when I got it back you could see the buffing marks bad and then had a empty box in the back seat that was for a part that wasn't for my vehicle and then they didn't even hook up the hood latch then I took it back today and showed them and Steven acted like what's the problem then I told him and he said let me get my boss and when his boss came out his attitude changed to being willing to take care of it which Brad took it right back and made it right and came back a lot better I do greatly appreciate Brad taking care of it right away but it should of never came down to that.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Great time I had a good experience at gates while I was there getting my car serviced
Great time I had a good experience at gates while I was there getting my car serviced
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was friendly and excellent My experience was very pleasant. Service was friendly and excellent!
Service was friendly and excellent My experience was very pleasant. Service was friendly and excellent!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience as always. Angel was very pleasant to work with and made the process easy.
Great experience as always. Angel was very pleasant to work with and made the process easy.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have been going to gates for awhile now and though my car at times has brought challenges. I would not go anywhere else! John was super kind and I appreciate his help! Thanks to all of you, I have gotten to know everyone from the service side to the sales side. Alot of nice quality workers at Gates. I appreciate all of you thank you!!!
I have been going to gates for awhile now and though my car at times has brought challenges. I would not go anywhere else! John was super kind and I appreciate his help! Thanks to all of you, I have gotten to know everyone from the service side to the sales side. Alot of nice quality workers at Gates. I appreciate all of you thank you!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Too expensive Just not happy with the service that was given to me. They could have lowered the price but they didn't. Now I am going somewhere where they will do it at a better price and still get good results.
Too expensive Just not happy with the service that was given to me. They could have lowered the price but they didn't. Now I am going somewhere where they will do it at a better price and still get good results.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Oil change was a Quick service and easy process. Price was better than most also
Oil change was a Quick service and easy process. Price was better than most also
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
How quickly they got my truck in and figured out what the problem was and fixed
How quickly they got my truck in and figured out what the problem was and fixed
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair