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Gates Chevy World

(688 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 295 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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It was a little scary when the service technician said

It was a little scary when the service technician said the he was getting "death codes" in my amp, radio, and tire monitoring system. It looked like replacing those and possibly the camera might cost $3,500 without any guarantee the "ghosts in my electronic system" would be fixed. I took John and Rob's advice: we replaced the amp, which fixed one set of my issues, but I was not in a position to replace anything else at that moment in time. About 1.5 weeks later without doing anything, my CarPlay miraculously returned and MyChevrolet app began working and updating again. I'm glad I took JJ's advice, and I trust him and the Gates service team implicitly.

It was a little scary when the service technician said

It was a little scary when the service technician said the he was getting "death codes" in my amp, radio, and tire monitoring system. It looked like replacing those and possibly the camera might cost $3,500 without any guarantee the "ghosts in my electronic system" would be fixed. I took John and Rob's advice: we replaced the amp, which fixed one set of my issues, but I was not in a position to replace anything else at that moment in time. About 1.5 weeks later without doing anything, my CarPlay miraculously returned and MyChevrolet app began working and updating again. I'm glad I took JJ's advice, and I trust him and the Gates service team implicitly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had an appointment at 8am and they took me right away.

I had an appointment at 8am and they took me right away. They are professional and thorough. My issue was resolved while I waited. I recommend them.

I had an appointment at 8am and they took me right away.

I had an appointment at 8am and they took me right away. They are professional and thorough. My issue was resolved while I waited. I recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent I wouldn't for oil change and Hannah waited on

Excellent I wouldn't for oil change and Hannah waited on me right away. She is a very pleasant young lady.

Excellent I wouldn't for oil change and Hannah waited on

Excellent I wouldn't for oil change and Hannah waited on me right away. She is a very pleasant young lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The customer service is always top notch.

The customer service is always top notch. They are clear communicators in what needs to be done to your car and never pushy on things.

The customer service is always top notch.

The customer service is always top notch. They are clear communicators in what needs to be done to your car and never pushy on things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Unfriendly, acted like I was a bother, never talked to me

Unfriendly, acted like I was a bother, never talked to me about my car. Threw me my keys and pointed me where they parked my car.

Unfriendly, acted like I was a bother, never talked to me

Unfriendly, acted like I was a bother, never talked to me about my car. Threw me my keys and pointed me where they parked my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Even though I couldn't do what I wanted, John was really

Even though I couldn't do what I wanted, John was really good, I'd work with hin in the future. The staff in general is great

Even though I couldn't do what I wanted, John was really

Even though I couldn't do what I wanted, John was really good, I'd work with hin in the future. The staff in general is great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service department has always provided great customer

Service department has always provided great customer service. I feel confident when they give me direction on keeping my Chevrolet in tip top shape

Service department has always provided great customer

Service department has always provided great customer service. I feel confident when they give me direction on keeping my Chevrolet in tip top shape

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great communication and friendliness.

Great communication and friendliness. My vehicle was repaired in a timely manner. Pleasant. Responsive. Wonderful!

Great communication and friendliness.

Great communication and friendliness. My vehicle was repaired in a timely manner. Pleasant. Responsive. Wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Oil change I just got an oil change and the staff member

Oil change I just got an oil change and the staff member that wrote up the order was very polite and explained everything well

Oil change I just got an oil change and the staff member

Oil change I just got an oil change and the staff member that wrote up the order was very polite and explained everything well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Amber was so polite.

Amber was so polite. The service very quick, and reasonable priced. I will definitely be back again. Thank you Gates Chevrolet service department

Amber was so polite.

Amber was so polite. The service very quick, and reasonable priced. I will definitely be back again. Thank you Gates Chevrolet service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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