Reviews
Gate's Dealership is hands down the best customer service experience I have ever experienced. From the time I drive up to the moment I leave I am greeted with a welcoming smile and eager to assist attitude. The text message communication is very helpful to let me know what is going on and when my car is ready. Thank you Gates Team! You have made me a life long customer!
Gate's Dealership is hands down the best customer service experience I have ever experienced. From the time I drive up to the moment I leave I am greeted with a welcoming smile and eager to assist attitude. The text message communication is very helpful to let me know what is going on and when my car is ready. Thank you Gates Team! You have made me a life long customer!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my caprice in for a recall and they made my car inoperable and couldn’t fix it. I had to hire a third party locksmith to come to the dealership and fix it and when I asked about compensation they laughed. I had to spend $350 to fix my car that wasn’t broken before I dropped it off
I brought my caprice in for a recall and they made my car inoperable and couldn’t fix it. I had to hire a third party locksmith to come to the dealership and fix it and when I asked about compensation they laughed. I had to spend $350 to fix my car that wasn’t broken before I dropped it off
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Since 2001 I have always had great service with Gates. In this case I was offered a shuttle ride home and back to the shop for pick-up. Great experience in all. Thank you!!
Since 2001 I have always had great service with Gates. In this case I was offered a shuttle ride home and back to the shop for pick-up. Great experience in all. Thank you!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.
Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was very curtious and the work was completed in the amount of time that they told me it would take.
The service department was very curtious and the work was completed in the amount of time that they told me it would take.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time
Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.
2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready
Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
made the process easy, check-in and check-out were smooth and everyone was friendly.
made the process easy, check-in and check-out were smooth and everyone was friendly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.
Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair