Gates Chevy World

Very good experience Attended to my needs seemed very up on helping me feel appreciated and anything I needed while there waiting for my car

He never really explained the large bill and didn't talk about any warranty on service He seem ina rush. I had just paid him$ 1700

It was amazing as always! They take great care of me! Very thankful for the service provided.

Gates Chevrolet has done a great job servicing my truck when I take it there. The oil change/tire rotation is a good deal, and they are always finished on schedule.Much appreciated!

Gates staff was very polite and courteous. My wait time was much less than expected.

Excellent service responsive to my needs. All work done as needed. Will be coming back for next service.

No problem other than taking longer than expected but that sometimes happens I'm not complaining

I didn't feel valued upon arrival to the service area. I never do. No one says hello. They won't even look at you. I stand there obviously needing assistance and no one even bothers to say 'good morning' or 'welcome in' or 'how can I help you.' I just stand there at the desk and wait until someone is annoyed enough to utter a word to me. It's absolutely horrible customer service if I'm being honest ... and it's not much better anywhere else. Unfortunately, people make assumptions and treat certain people differently for no good reason. There's definitely room for improvement.

Brad and jason are great. They fixed our vehicles quickly and were very nice. The vehicles look amazing.

I had a really pleasant experience. My sales person Terry Calvin was great. Everything I had to do to finish my purchase went smoothly. I will definitely be doing business with Gates in the future.