Gates Chevy World

Had been having issues with my daughter's car Chevy Spark since last year. In and out of the dealership several times and the car stilled had the same issues. This time Mike actually listen to me of what was going on. The car has been running like a champ. Thanks to Mike and the mechanics who worked in it.

On Tuesday the engine light came on on my car, while I was heading towards Michigan City. I made a call Gates Service Center. The rep who answered my call told me that I could continue my trip but I need to bring my car in for service. I schedule an appointment for Thursday morning at 7:30am. I dropped my car off Wednesday afternoon. The next thing I received a call saying that my car was ready for pickup before the end day on Wednesday. My purge pump was removed and replaced. The codes were cleared and retested. I was very impress with the immediate service.

John always takes good care of me. Easy to work with. Always willing to accommodate me.

Great Great great great great great Great great great great Great great great great great

Great ???? No Work was completed in One day and great work Yep ?? Very true ??

professional and timely service Everyone was professional, courtesy and helpful. Michael Smith always seen to walk through and greet me and ask how I like my equinox . Everyone is so kind.

Communication started off not so good but Doug was able to get the details worked out and the truck looks great

From start to finish an all around painless experience! They made the entire experience worry free and quick turnaround time also

Took the vehicle they had it for two days and said the problem was the starter so they replaced the starter picked it up. Had to take it back again the next week where they had it again where they could not figure out what it was and they replaced a module, which still did not fix the problem took it back a third time and they still could not figure out what was wrong with it so they told them to put it back together and I was coming to get it have tried to call them several times and they will not return my call and will not let me talk to the person that I want to talk to to take care of this problem? I do believe I will never do business with this dealership ever again after spending around $2000 to have my vehicle fixed and it still is not fixed.

6mths ago my engine cover was removed and not put back on. Still it was not on