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Gates Chevy World

(810 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 219 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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Gate's Dealership is hands down the best customer service experience I have ever experienced. From the time I drive up to the moment I leave I am greeted with a welcoming smile and eager to assist attitude. The text message communication is very helpful to let me know what is going on and when my car is ready. Thank you Gates Team! You have made me a life long customer!

Gate's Dealership is hands down the best customer service experience I have ever experienced. From the time I drive up to the moment I leave I am greeted with a welcoming smile and eager to assist attitude. The text message communication is very helpful to let me know what is going on and when my car is ready. Thank you Gates Team! You have made me a life long customer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I brought my caprice in for a recall and they made my car inoperable and couldn’t fix it. I had to hire a third party locksmith to come to the dealership and fix it and when I asked about compensation they laughed. I had to spend $350 to fix my car that wasn’t broken before I dropped it off

I brought my caprice in for a recall and they made my car inoperable and couldn’t fix it. I had to hire a third party locksmith to come to the dealership and fix it and when I asked about compensation they laughed. I had to spend $350 to fix my car that wasn’t broken before I dropped it off

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Since 2001 I have always had great service with Gates. In this case I was offered a shuttle ride home and back to the shop for pick-up. Great experience in all. Thank you!!

Since 2001 I have always had great service with Gates. In this case I was offered a shuttle ride home and back to the shop for pick-up. Great experience in all. Thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.

Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service department was very curtious and the work was completed in the amount of time that they told me it would take.

The service department was very curtious and the work was completed in the amount of time that they told me it would take.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time

Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.

2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready

Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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made the process easy, check-in and check-out were smooth and everyone was friendly.

made the process easy, check-in and check-out were smooth and everyone was friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.

Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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