Reviews
2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.
2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready
Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
made the process easy, check-in and check-out were smooth and everyone was friendly.
made the process easy, check-in and check-out were smooth and everyone was friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.
Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's an easy process and haven't had any issues with the work done to our vehicle.
It's an easy process and haven't had any issues with the work done to our vehicle.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Good service as usual. Gates is the only place I take my vehicle for maintenance.
Good service as usual. Gates is the only place I take my vehicle for maintenance.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Super friendly, kept me in the loop, and got my car back to me same day! Mike was amazing about communicating with me and just made the whole process way less stressful for me. This was the first time I’ve used this location and truthfully I think I’ll be switching all my services to this location, as the granger location has been quite rude and dismissive of me the last few times I’ve had any service done on my vehicle. The granger location has been the one doing all my services since 2022, but the recent shift in attitudes from their staff really frustrated me. Mike was so nice, it was a total tone shift that really helped me out. He has the best attitude towards customers, and just overall I’m super happy with how repairs and everything went. Thank you so much Mike!
Super friendly, kept me in the loop, and got my car back to me same day! Mike was amazing about communicating with me and just made the whole process way less stressful for me. This was the first time I’ve used this location and truthfully I think I’ll be switching all my services to this location, as the granger location has been quite rude and dismissive of me the last few times I’ve had any service done on my vehicle. The granger location has been the one doing all my services since 2022, but the recent shift in attitudes from their staff really frustrated me. Mike was so nice, it was a total tone shift that really helped me out. He has the best attitude towards customers, and just overall I’m super happy with how repairs and everything went. Thank you so much Mike!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very polite and respectful, they respected my decisions and were very helpful throughout all the sale, the recall, the finance, and the ordering of floor mats, The receptionist was super nice and I enjoyed speaking to her while I was waiting for information on my new vehicle.
Everyone was very polite and respectful, they respected my decisions and were very helpful throughout all the sale, the recall, the finance, and the ordering of floor mats, The receptionist was super nice and I enjoyed speaking to her while I was waiting for information on my new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My go-to dealer of choice for many years. First new Chevy that I purchased from Gates was a 1967 Nova. Latest purchase was a 2026 Chevy Colorado.
My go-to dealer of choice for many years. First new Chevy that I purchased from Gates was a 1967 Nova. Latest purchase was a 2026 Chevy Colorado.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, reliable and even washed my car for me which I thought was fantastic because it needed it! Definitely would come back again if im ever in a situation to get body repair done!
Fast, reliable and even washed my car for me which I thought was fantastic because it needed it! Definitely would come back again if im ever in a situation to get body repair done!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair