Reviews
Make an a customer feel welcomed, and if anything's needed from them, they would try to support them in any way they
Make an a customer feel welcomed, and if anything's needed from them, they would try to support them in any way they
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
For the price you charge, I would expect top notch technicians. Every time I get my car back there are things missed (or deliberately done!). My last time in the shop I received my car severely low on air in one of the tires. It was full when I brought it in. I’ve had it checked, there’s no hole. I have missing lug nuts, and valve stem caps. Is the dealership going to replace them? Not likely!! I’ve sent many people to the dealership in the past but not any more!!! This dealership is shameful.
For the price you charge, I would expect top notch technicians. Every time I get my car back there are things missed (or deliberately done!). My last time in the shop I received my car severely low on air in one of the tires. It was full when I brought it in. I’ve had it checked, there’s no hole. I have missing lug nuts, and valve stem caps. Is the dealership going to replace them? Not likely!! I’ve sent many people to the dealership in the past but not any more!!! This dealership is shameful.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Very honest Very honest had my car in and got it done Very honest had my car in and got it done got it back to me a day earlier
Very honest Very honest had my car in and got it done Very honest had my car in and got it done got it back to me a day earlier
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience buying our Chevy at Gates. Matt, Robo, Bill, and Jeff were helpful and supportive throughout. The way the team treated us and one another reflected a positive culture. We’re very happy with our vehicle and grateful for their help!
We had a great experience buying our Chevy at Gates. Matt, Robo, Bill, and Jeff were helpful and supportive throughout. The way the team treated us and one another reflected a positive culture. We’re very happy with our vehicle and grateful for their help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, professional, and courteous Very attentive to the needs of customers And environment that prioritizes safety to ensure a long term reliability of the vehicle
Friendly, professional, and courteous Very attentive to the needs of customers And environment that prioritizes safety to ensure a long term reliability of the vehicle
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is very trustworthy and professional. I depend on them to take care of my car and to treat me with respect. This staff at Gates is reliable and very communicative.
This dealership is very trustworthy and professional. I depend on them to take care of my car and to treat me with respect. This staff at Gates is reliable and very communicative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Gates Dealership is very professional and genuinely concerned about the customer's car's needs. I totally feel that I can trust the Gates staff!
The Gates Dealership is very professional and genuinely concerned about the customer's car's needs. I totally feel that I can trust the Gates staff!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service is slow for someone that bought the car there. It would be nice to have a set schedule when calling in to get oil change or service done to vehicle
Service is slow for someone that bought the car there. It would be nice to have a set schedule when calling in to get oil change or service done to vehicle
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I got right in and the wait wasn't bad at all. Mike was great.
I got right in and the wait wasn't bad at all. Mike was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They always make it a breeze to get in and out as quick as possible and let me know what my vehicle might need!
They always make it a breeze to get in and out as quick as possible and let me know what my vehicle might need!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair