Reviews
Friendly, done earlier than expected John was very informative when I called for an update
Friendly, done earlier than expected John was very informative when I called for an update
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and personable. Courtesy driver Larry was also terrific! Great service as always! Thank you
Excellent and personable. Courtesy driver Larry was also terrific! Great service as always! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Just came for an oil change but was done quickly and happy with the service.
Just came for an oil change but was done quickly and happy with the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Not an honest dealership!! Sold us a defective vehicle. I to take it in 3 times and they still didn't figure it out. We had to get a different vehicle because of course you can't walk away withour another vehicle , but then was trying to add an extra $1000 dollars on top of it when it wasn't our fault for the defective one they sold us. We were also interested in another vehicle in the Granger lot, the sales guy said it had problems and that they didn't have it. I called on my own and they did have it, perfect condition ( no issues). THEY ARE ALL LIARS!!! I will not buy from them ever again......EVER!
Not an honest dealership!! Sold us a defective vehicle. I to take it in 3 times and they still didn't figure it out. We had to get a different vehicle because of course you can't walk away withour another vehicle , but then was trying to add an extra $1000 dollars on top of it when it wasn't our fault for the defective one they sold us. We were also interested in another vehicle in the Granger lot, the sales guy said it had problems and that they didn't have it. I called on my own and they did have it, perfect condition ( no issues). THEY ARE ALL LIARS!!! I will not buy from them ever again......EVER!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
All was appropriate. Paint was good, still hearing a sound from back that was not there before damage occurred.. only when hitting bumps
All was appropriate. Paint was good, still hearing a sound from back that was not there before damage occurred.. only when hitting bumps
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
John was very accommodating and made sure I was able to get in at a convenient time. He also was very upfront about the cost and let me know that needed done vs what could wait.
John was very accommodating and made sure I was able to get in at a convenient time. He also was very upfront about the cost and let me know that needed done vs what could wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful and professional. JJ was great and scheduled an appointment right away to figure out the problem.
Everyone was very helpful and professional. JJ was great and scheduled an appointment right away to figure out the problem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my car in but progressive totaled it. I was not happy. But before that we were happy with their work
I brought my car in but progressive totaled it. I was not happy. But before that we were happy with their work
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Great for oil changes and tire rotations. Not so great for addition services needed. Things that are supposedly fixed rebreak fairly quickly. There is also a lack of coordination between the service department and sales department.
Great for oil changes and tire rotations. Not so great for addition services needed. Things that are supposedly fixed rebreak fairly quickly. There is also a lack of coordination between the service department and sales department.
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Easy to get appointments, Friendly customer service, Professional and quality workmanship. my vehicle is in good hands at Gates
Easy to get appointments, Friendly customer service, Professional and quality workmanship. my vehicle is in good hands at Gates
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair