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Gates Chevy World

(808 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 227 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.

Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service department was very curtious and the work was completed in the amount of time that they told me it would take.

The service department was very curtious and the work was completed in the amount of time that they told me it would take.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time

Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.

2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready

Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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made the process easy, check-in and check-out were smooth and everyone was friendly.

made the process easy, check-in and check-out were smooth and everyone was friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.

Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It's an easy process and haven't had any issues with the work done to our vehicle.

It's an easy process and haven't had any issues with the work done to our vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Good service as usual. Gates is the only place I take my vehicle for maintenance.

Good service as usual. Gates is the only place I take my vehicle for maintenance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Super friendly, kept me in the loop, and got my car back to me same day! Mike was amazing about communicating with me and just made the whole process way less stressful for me. This was the first time I’ve used this location and truthfully I think I’ll be switching all my services to this location, as the granger location has been quite rude and dismissive of me the last few times I’ve had any service done on my vehicle. The granger location has been the one doing all my services since 2022, but the recent shift in attitudes from their staff really frustrated me. Mike was so nice, it was a total tone shift that really helped me out. He has the best attitude towards customers, and just overall I’m super happy with how repairs and everything went. Thank you so much Mike!

Super friendly, kept me in the loop, and got my car back to me same day! Mike was amazing about communicating with me and just made the whole process way less stressful for me. This was the first time I’ve used this location and truthfully I think I’ll be switching all my services to this location, as the granger location has been quite rude and dismissive of me the last few times I’ve had any service done on my vehicle. The granger location has been the one doing all my services since 2022, but the recent shift in attitudes from their staff really frustrated me. Mike was so nice, it was a total tone shift that really helped me out. He has the best attitude towards customers, and just overall I’m super happy with how repairs and everything went. Thank you so much Mike!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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