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Gates Chevy World

(1,104 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 316 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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Make an a customer feel welcomed, and if anything's needed from them, they would try to support them in any way they

Make an a customer feel welcomed, and if anything's needed from them, they would try to support them in any way they

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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For the price you charge, I would expect top notch technicians. Every time I get my car back there are things missed (or deliberately done!). My last time in the shop I received my car severely low on air in one of the tires. It was full when I brought it in. I’ve had it checked, there’s no hole. I have missing lug nuts, and valve stem caps. Is the dealership going to replace them? Not likely!! I’ve sent many people to the dealership in the past but not any more!!! This dealership is shameful.

For the price you charge, I would expect top notch technicians. Every time I get my car back there are things missed (or deliberately done!). My last time in the shop I received my car severely low on air in one of the tires. It was full when I brought it in. I’ve had it checked, there’s no hole. I have missing lug nuts, and valve stem caps. Is the dealership going to replace them? Not likely!! I’ve sent many people to the dealership in the past but not any more!!! This dealership is shameful.

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Very honest Very honest had my car in and got it done Very honest had my car in and got it done got it back to me a day earlier

Very honest Very honest had my car in and got it done Very honest had my car in and got it done got it back to me a day earlier

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We had a great experience buying our Chevy at Gates. Matt, Robo, Bill, and Jeff were helpful and supportive throughout. The way the team treated us and one another reflected a positive culture. We’re very happy with our vehicle and grateful for their help!

We had a great experience buying our Chevy at Gates. Matt, Robo, Bill, and Jeff were helpful and supportive throughout. The way the team treated us and one another reflected a positive culture. We’re very happy with our vehicle and grateful for their help!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly, professional, and courteous Very attentive to the needs of customers And environment that prioritizes safety to ensure a long term reliability of the vehicle

Friendly, professional, and courteous Very attentive to the needs of customers And environment that prioritizes safety to ensure a long term reliability of the vehicle

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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This dealership is very trustworthy and professional. I depend on them to take care of my car and to treat me with respect. This staff at Gates is reliable and very communicative.

This dealership is very trustworthy and professional. I depend on them to take care of my car and to treat me with respect. This staff at Gates is reliable and very communicative.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The Gates Dealership is very professional and genuinely concerned about the customer's car's needs. I totally feel that I can trust the Gates staff!

The Gates Dealership is very professional and genuinely concerned about the customer's car's needs. I totally feel that I can trust the Gates staff!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service is slow for someone that bought the car there. It would be nice to have a set schedule when calling in to get oil change or service done to vehicle

Service is slow for someone that bought the car there. It would be nice to have a set schedule when calling in to get oil change or service done to vehicle

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I got right in and the wait wasn't bad at all. Mike was great.

I got right in and the wait wasn't bad at all. Mike was great.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They always make it a breeze to get in and out as quick as possible and let me know what my vehicle might need!

They always make it a breeze to get in and out as quick as possible and let me know what my vehicle might need!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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