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Gates Chevy World

(1,042 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 253 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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Friendly, done earlier than expected John was very informative when I called for an update

Friendly, done earlier than expected John was very informative when I called for an update

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent and personable. Courtesy driver Larry was also terrific! Great service as always! Thank you

Excellent and personable. Courtesy driver Larry was also terrific! Great service as always! Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Just came for an oil change but was done quickly and happy with the service.

Just came for an oil change but was done quickly and happy with the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Not an honest dealership!! Sold us a defective vehicle. I to take it in 3 times and they still didn't figure it out. We had to get a different vehicle because of course you can't walk away withour another vehicle , but then was trying to add an extra $1000 dollars on top of it when it wasn't our fault for the defective one they sold us. We were also interested in another vehicle in the Granger lot, the sales guy said it had problems and that they didn't have it. I called on my own and they did have it, perfect condition ( no issues). THEY ARE ALL LIARS!!! I will not buy from them ever again......EVER!

Not an honest dealership!! Sold us a defective vehicle. I to take it in 3 times and they still didn't figure it out. We had to get a different vehicle because of course you can't walk away withour another vehicle , but then was trying to add an extra $1000 dollars on top of it when it wasn't our fault for the defective one they sold us. We were also interested in another vehicle in the Granger lot, the sales guy said it had problems and that they didn't have it. I called on my own and they did have it, perfect condition ( no issues). THEY ARE ALL LIARS!!! I will not buy from them ever again......EVER!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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All was appropriate. Paint was good, still hearing a sound from back that was not there before damage occurred.. only when hitting bumps

All was appropriate. Paint was good, still hearing a sound from back that was not there before damage occurred.. only when hitting bumps

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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John was very accommodating and made sure I was able to get in at a convenient time. He also was very upfront about the cost and let me know that needed done vs what could wait.

John was very accommodating and made sure I was able to get in at a convenient time. He also was very upfront about the cost and let me know that needed done vs what could wait.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone was very helpful and professional. JJ was great and scheduled an appointment right away to figure out the problem.

Everyone was very helpful and professional. JJ was great and scheduled an appointment right away to figure out the problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I brought my car in but progressive totaled it. I was not happy. But before that we were happy with their work

I brought my car in but progressive totaled it. I was not happy. But before that we were happy with their work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Great for oil changes and tire rotations. Not so great for addition services needed. Things that are supposedly fixed rebreak fairly quickly. There is also a lack of coordination between the service department and sales department.

Great for oil changes and tire rotations. Not so great for addition services needed. Things that are supposedly fixed rebreak fairly quickly. There is also a lack of coordination between the service department and sales department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Easy to get appointments, Friendly customer service, Professional and quality workmanship. my vehicle is in good hands at Gates

Easy to get appointments, Friendly customer service, Professional and quality workmanship. my vehicle is in good hands at Gates

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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