Gates Chevy World

Got an oil change and they got me in and out in a timely manner

I came in to get an oil change and Hannah Knabe helped me. Hannah was helpful, very friendly, great customer service.

Exceptional service!! A+ From being greeted as soon as I pulled up for service to the text message letting me know services were completed and my vehicle was ready for pickup.

Seemless Professional, instructive, informative, reasonable, helpful, seamless, prompt, dilligent and you feel like they listen.

I always drop vehicles off the night before I want service (usually Friday night). Most often just for routine oil change and other maintenance. I generally get a phone call Saturday morning before 8:00 am to say my car is ready. Mechanics do a great job and my car is ready for me to use early.

Unbelievable service and timely repair time with a fair price Chris is a very valuable asset to your organization

Kind, thoughtful and efficient Every time I go to gate Chevy, it's a great experience and I know that my truck will be taken care of

Johnny Courtney at the service desk was impressively thorough in his explanation of what to expect as far as cost and timing is concerned. The technician who performed the work were also top notch, everything is operating like it should be and there was no sign anyone was ever in the vehicle. I would definitely recommend them to anyone and will be a repeat customer.

I have been a loyal customer for about two years now with Chevrolet, and worked with the staff located at 636 W. Mckinley, IN South Bend, IN. They have provided my car with proper TLC, and valuable advice to ensure it operates smoothly. The service I received is exceptional; especially when my vehicle faced a unique dilemma earlier this year. The team truly went above and beyond to rectify the issue and save the vehicle. A special shout out to goes to Chris Bombrys, he is an exceptional Service Consultant who leads with expertise, professionalism, compassion and transparency. Most of the time I am able to get my car back the same day and I am consistently treated with value, integrity, and respect that keeps me coming back.

WiFi didn't work again. Did not text correct number. Was going to charge for plugging tire on a lease. Tire they plugged was not filled all the way. Was going to charge for lease oil change.