Gates Chevy World

Very smooth results was done in a timely manner. Can't wait till my next visit

Great experience. Would recommend this dealership to anyone. They addressed my problems and took care of them in a timely matter

I had over $1,100 in service repairs. This was prior to a road trip and I had to have the same service performed once's I reached my destination. Evidently a bolt was not attached which was part of the problem

Made sure I was taken care of throughout my cars stay. And John always made sure I knew what was going on

John is a top notch and a true professional in the customer service department. I’ve recommended several friends to go see John for there car repairs

I take my truck and car for oil changes and each representative is always knowledgeable.

Generally good experience this time. Warranty tire work performed. Satisfied Satisfied with the salesperson and time it took because I didn't have an appointment

Provided clear options regarding the repairs needed. Great communication and care shown for my situation.

I went for my oil change and specifically asked about my tires in August. The technician marked all 4 green at least 6/32. My husband was driving in the rain and we kept hydroplaning. He looked at my tires and said my front ones were balled. I went to get my tires rotated and they said they couldn't because my car wasn't safe to drive. 2 tires were 2/32 and 1 was 1/32! The other one was fine somehow. I had to get 4 new tires immediately. This was within a few weeks of my oil change and my tires were definitely not balled in that short of time. The technician obviously didn't check my tires. I specifically asked if they were checked because I thought they were going to need replacing soon. I relied on the technician to do their job and keep my family safe. Instead I was driving on tires that weren't safe which put my family at risk. I have anxiety with driving anyway because my dad died in a car accident. I was very disappointed with this. I called and told the person in the service department what happened and they said they would alert a manager and gave me free oil change. This was me using my free oil change. I will not be returning again as my trust in your company was lost.

Good experience as usual the service department engages well with the customer and that is becoming more difficult to find in the world