Reviews
Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.
Friendly, fast and informative. She was super friendly in helping me with my service. It was a speedy process and was very informative on the services needed for my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was very curtious and the work was completed in the amount of time that they told me it would take.
The service department was very curtious and the work was completed in the amount of time that they told me it would take.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time
Friendly. Kind. Courteous. Efficient and made time for us in getting the appointment within a reasonable time
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.
2hr wait time for routine oil change slightly excessive I wish quick and efficient service would make it an even better experience.
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- Buying process
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready
Amber got my truck in without an appointment. Answered Any questions I had Kept in touch when truck was ready
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
made the process easy, check-in and check-out were smooth and everyone was friendly.
made the process easy, check-in and check-out were smooth and everyone was friendly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.
Gates Chevrolet is always quick, easy and cost effective. They do not try to sell me what I don't need.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's an easy process and haven't had any issues with the work done to our vehicle.
It's an easy process and haven't had any issues with the work done to our vehicle.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Good service as usual. Gates is the only place I take my vehicle for maintenance.
Good service as usual. Gates is the only place I take my vehicle for maintenance.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Super friendly, kept me in the loop, and got my car back to me same day! Mike was amazing about communicating with me and just made the whole process way less stressful for me. This was the first time I’ve used this location and truthfully I think I’ll be switching all my services to this location, as the granger location has been quite rude and dismissive of me the last few times I’ve had any service done on my vehicle. The granger location has been the one doing all my services since 2022, but the recent shift in attitudes from their staff really frustrated me. Mike was so nice, it was a total tone shift that really helped me out. He has the best attitude towards customers, and just overall I’m super happy with how repairs and everything went. Thank you so much Mike!
Super friendly, kept me in the loop, and got my car back to me same day! Mike was amazing about communicating with me and just made the whole process way less stressful for me. This was the first time I’ve used this location and truthfully I think I’ll be switching all my services to this location, as the granger location has been quite rude and dismissive of me the last few times I’ve had any service done on my vehicle. The granger location has been the one doing all my services since 2022, but the recent shift in attitudes from their staff really frustrated me. Mike was so nice, it was a total tone shift that really helped me out. He has the best attitude towards customers, and just overall I’m super happy with how repairs and everything went. Thank you so much Mike!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair