Gates Chevy World

We had a breakdown and dropped the vehicle off Friday afternoon. They had it repaired and ready to be picked up before noon on Saturday. I can not say enough about how impressed I am. Not only do I recommend but I will use them again for any future auto work.

They was very helpful letting me know when my vehicle was ready and giving me quotes on new tires and very nice Thank you for that

Excellent customer service Stephen was very nice and friendly and answered all my questions and took care of my car issues. Great service from all the team in that department.

Bill is always great to work with! That’s why we keep coming back to him!

Best customer service I can say, Jake was phenomenal, he took care of me with no biases. The perfect Representative.

I like the customer hospitality how you set and listen to me and help me figure out what is wrong with my car he sure concern That's why I always go to him because he takes time out with me and listen

Chris and the team went beyond expectations to try and help resolve the issue that I was reporting. Worked out satisfactory.

Convenience is the main reason I keep coming back for routine maintenance. I can drop my vehicle off the night before and they get it right in first thing in the morning. Oil change is usually done by 8:00 am.

5 Hannah Knabe greeted me with a warm smile and was very polite and professional.

Poor communication. I had to reach out multiple times to inquire about vehicle. Long amounts of time without updates. I initiated contact every time. Upon picking up my vehicle it still was not complete and I had to return the following day to pick up.