Gates Chevy World

No problem other than taking longer than expected but that sometimes happens I'm not complaining

I didn't feel valued upon arrival to the service area. I never do. No one says hello. They won't even look at you. I stand there obviously needing assistance and no one even bothers to say 'good morning' or 'welcome in' or 'how can I help you.' I just stand there at the desk and wait until someone is annoyed enough to utter a word to me. It's absolutely horrible customer service if I'm being honest ... and it's not much better anywhere else. Unfortunately, people make assumptions and treat certain people differently for no good reason. There's definitely room for improvement.

Brad and jason are great. They fixed our vehicles quickly and were very nice. The vehicles look amazing.

I had a really pleasant experience. My sales person Terry Calvin was great. Everything I had to do to finish my purchase went smoothly. I will definitely be doing business with Gates in the future.

I was in from Colorado and when my truck broke down John jumped through hoops to get me back on the road to get back home.

A very friendly environment, and very simple to set up an appointment with the fleet department.

I called and he set me up with a timely appointment. I'm satisfied with his customer service.

High quality work. Fast and efficient and easy to work with. Would recommend them to anyone.

I got my oil changed the wait was a little long but job got done

They kept me updated with my car and got it fixed in time Customer Service was great