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Gates Chevy World

(852 reviews)
Visit Gates Chevy World
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (574) 400-2069 (574) 400-2069
Used (574) 400-2117 (574) 400-2117
Service (574) 400-2070 (574) 400-2070

Inventory

See all 214 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Gates Chevy World has the area's largest selection of new Chevrolet's! We have a wide selection of pre-owned cars trucks and SUVs from all the top OEMs. Our experienced sales staff will help you select that new or used car you have been searching for. For years our business office offers expert advice for those seeking a new or used car lease or finance options. Our service doesn't stop there, for nearly 100 hundred years, customers have taken advantage of our knowledgeable Chevrolet certified technicians, state of the art collision center and a fully-stocked inventory of Chevrolet parts.
Gates is the #1 seller of used cars trucks and SUVs in the Michiana area!

Service center

Phone number (574) 400-2070

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Chevy World from DealerRater.

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Service was fast and seemed okay, but after getting gasket replaced and oil change my car seems to be leaking oil.

Service was fast and seemed okay, but after getting gasket replaced and oil change my car seems to be leaking oil.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Their service department runs very efficiently and their service is top notch. Customer service is excellent. I highly recommend Gates for your service needs

Their service department runs very efficiently and their service is top notch. Customer service is excellent. I highly recommend Gates for your service needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Had my car in the body shop and they got it back to me in a week which was nice but when I got it back you could see the buffing marks bad and then had a empty box in the back seat that was for a part that wasn't for my vehicle and then they didn't even hook up the hood latch then I took it back today and showed them and Steven acted like what's the problem then I told him and he said let me get my boss and when his boss came out his attitude changed to being willing to take care of it which Brad took it right back and made it right and came back a lot better I do greatly appreciate Brad taking care of it right away but it should of never came down to that.

Had my car in the body shop and they got it back to me in a week which was nice but when I got it back you could see the buffing marks bad and then had a empty box in the back seat that was for a part that wasn't for my vehicle and then they didn't even hook up the hood latch then I took it back today and showed them and Steven acted like what's the problem then I told him and he said let me get my boss and when his boss came out his attitude changed to being willing to take care of it which Brad took it right back and made it right and came back a lot better I do greatly appreciate Brad taking care of it right away but it should of never came down to that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great time I had a good experience at gates while I was there getting my car serviced

Great time I had a good experience at gates while I was there getting my car serviced

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was friendly and excellent My experience was very pleasant. Service was friendly and excellent!

Service was friendly and excellent My experience was very pleasant. Service was friendly and excellent!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience as always. Angel was very pleasant to work with and made the process easy.

Great experience as always. Angel was very pleasant to work with and made the process easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have been going to gates for awhile now and though my car at times has brought challenges. I would not go anywhere else! John was super kind and I appreciate his help! Thanks to all of you, I have gotten to know everyone from the service side to the sales side. Alot of nice quality workers at Gates. I appreciate all of you thank you!!!

I have been going to gates for awhile now and though my car at times has brought challenges. I would not go anywhere else! John was super kind and I appreciate his help! Thanks to all of you, I have gotten to know everyone from the service side to the sales side. Alot of nice quality workers at Gates. I appreciate all of you thank you!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Too expensive Just not happy with the service that was given to me. They could have lowered the price but they didn't. Now I am going somewhere where they will do it at a better price and still get good results.

Too expensive Just not happy with the service that was given to me. They could have lowered the price but they didn't. Now I am going somewhere where they will do it at a better price and still get good results.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Oil change was a Quick service and easy process. Price was better than most also

Oil change was a Quick service and easy process. Price was better than most also

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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How quickly they got my truck in and figured out what the problem was and fixed

How quickly they got my truck in and figured out what the problem was and fixed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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