Reviews
Great for oil changes and tire rotations. Not so great for addition services needed. Things that are supposedly fixed rebreak fairly quickly. There is also a lack of coordination between the service department and sales department.
Great for oil changes and tire rotations. Not so great for addition services needed. Things that are supposedly fixed rebreak fairly quickly. There is also a lack of coordination between the service department and sales department.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Easy to get appointments, Friendly customer service, Professional and quality workmanship. my vehicle is in good hands at Gates
Easy to get appointments, Friendly customer service, Professional and quality workmanship. my vehicle is in good hands at Gates
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kind & professional staff. Good prices. Trustworthy I would go nowhere else for my vehicles needs
Kind & professional staff. Good prices. Trustworthy I would go nowhere else for my vehicles needs
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
ALWAYS EXCELLENT!!!!! Very courteous, very professional always pleasant to go there and no long wait time
ALWAYS EXCELLENT!!!!! Very courteous, very professional always pleasant to go there and no long wait time
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Hannah was great. She was very professional and efficient at her job.
My experience with Hannah was great. She was very professional and efficient at her job.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gates always take care to check my car out when it's acting up. They go the extra mile
Gates always take care to check my car out when it's acting up. They go the extra mile
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
She was very professional about how she explained the payment process, and gave me an estimated time limit
She was very professional about how she explained the payment process, and gave me an estimated time limit
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Explained everything and it went smooth. He was super helpful on the phone when I called in also!
Explained everything and it went smooth. He was super helpful on the phone when I called in also!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was quick and efficient. The staff were respectful and kept me informed and comfortable.
The service was quick and efficient. The staff were respectful and kept me informed and comfortable.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an appointment 2 weeks in advance but was told it’s first come first served. Service was excellent because very few people were there. The website should delete appointments.
I had an appointment 2 weeks in advance but was told it’s first come first served. Service was excellent because very few people were there. The website should delete appointments.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair