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Imperial Chrysler Dodge Jeep RAM

(1,555 reviews)
Visit Imperial Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 868-9422 (866) 868-9422
Used (866) 528-4413 (866) 528-4413
Service (855) 372-9688 (855) 372-9688

Reviews

(1,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chrysler Dodge Jeep RAM from DealerRater.

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Great place to buy

My experience was excellent. Brad Mancini made the whole process pleasant and easy. They gave me a good trade in price for my truck and I love my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Bill: Thank you for your business and for taking the time to share your kind words about Brad and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Brad and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Great Deal

working with Gary Keith was great. He was straight to the point and found a jeep that fit my needs and for a price that my wallet agreed to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Dear Chris and Susy: Thank you for your business and for taking the time to share your kind words about Gary and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Gary and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Employee of the month!

Buying a new car is very stressful. Ed Kelly made the whole process easy. Ed even arranged the have our new Jeep delivered to our house. Thanks Ed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Dear DR: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

The best!

It was my first time buying a car, and all I can say is that Junior made my experience to be the best as it could have been. He gave me the attention I needed, I took all the time I needed. He answered every single question. He was honest, careful, extremely polite and professional. After researching to buy my first car for so long, finding Junior was all I needed for my experience to be all I could have asked for. The best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Raphi: Thank you for your business and for taking the time to share your kind words about Junior and your experience at Imperial Chrysler-Dodge-Jeep and Ram. Junior and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, a nd acquaintnaces to us.

BEST SALESMAN EVER

Ed was beyond helpful, he went above & beyond helping me find my car. He made the whole process so easy & I could not be happier with the whole experience. I will never go to another dealership and I will recommend Ed to all!! He was so knowledgeable on a variety of different cars & I am so grateful for all his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Dear Jeep99: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

A great experience with Maaz

Maaz was a joy to work with. I cannot say enough great things about him or my experience working with him. He worked hard to get us exactly what we wanted and needed and in truth, went above and beyond. Everyone has had a negative experience with car shopping but Maaz really made the process painless. He worked with us to get the right vehicle at the right price and truly went above and beyond. He even ordered us a part that HE noticed was missing at no additional cost to us. It was truly a great experience working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Rob: Thank you for your business and for taking the time to share your kind words about Maaz and your experience at Imperial Chrysler Dodge Jeep Ram. Maaz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Maaz was amazing

Maaz was a joy to work with. I cannot say enough great things about him or my experience working with him. He worked hard to get us exactly what we wanted and needed and in truth, went above and beyond. Everyone has had a negative experience with car shopping but Maaz really made the process painless. He worked with us to get the right vehicle at the right price and truly went above and beyond. He even ordered us a part that HE noticed was missing at no additional cost to us. It was truly a great experience working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Rob: Thank you for your business and for taking the time to share your kind words about Maaz and your experience at Imperial Chrysler-Dodge-Jeep-Ram. Maaz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

I highly recommend Ed Kelly

Ed Kelly was very patient, kind, cute & funny...a joy to do business with, not pushy like other salesmen I've delt with...a wonderful guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Dear KC: Thank you for your business and for taking the time to share your kind words about Ed and your experience at Imperial Chrysler Dodge Jeep Ram. Ed and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Review

I just bought a car from imperial and I’m so satisfied to get to work with maaz very quick and easy process , I highly recommend other shoppers to work with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Daian: Thank you for your business and for taking the time to share your kind words about Maaz and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Maaz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Awesome experience when dealing with a knowledgeable salesma

Working with Frank Dumas was a positive experience , he explained every detail , returned every call . We truly feel that he went above and beyond what he had to do . I would highly recommend him to family and friends. We now own a beautiful new truck !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear JeepGirl@2018: Thank you for your business and for taking the time to share your kind words about Frank and your experience at Imperial Chrysler-Dodge-Jeep Ram. Frank and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.