Imperial Chrysler Dodge Jeep RAM

Having corresponded multiple times Ricky (Internet MGR) in a 24 hr period, knew I had a lengthy travel, failed to tell me the car had previously sold. Very disappointed. Would not recommend this company, what else do they fail to relay?

excellent customer service, Zachary gave me a full walk through on the car . Financing with Rami was smooth he gave me all my options and explained the warranties very well.

The Service Dept at Imperial Jeep is fantastic. Bill and James are very professional, helpful, knowledgeable and friendly. Each time I have needed to visit the service dept. it has been a great experience. Appointments are on time, services are performed correctly and I leave as a happy customer. I highly recommend their service dept. at Imperial Jeep!! Thanks Bill and Jim!!

I would highly recommend Imperial Jeep in Mendon, MA. I had a great experience throughout my process of leasing a new Jeep Grand Cherokee Limited. The sales team Mike Penner (General Mgr.), J.P. Carlo, Aaron Jacobs (Sales Managers), Salesman Extraordinaire (Mr. Frank Dumas) and Rami Awad (Business Mgr.) made my lease experience enjoyable, simple and stressless!!. Sales,Service and Rental are all fantastic and make this a Five Star Dealership in my opinion. Don't hesitate give them a try. Thanks Imperial Jeep

Jim Burke and Jeff Viger worked with us and for us to make this sale happen. Reasonable Price, great car and they found a lender that would accept our credit. Most Dealers never even called me back after they took our information. They listened as to why we had some credit issues (Husband had been sick) and made sure they relayed the information to the Lenders. They never made us feel like we were horrible because of our credit scores. Things happen in life you cannot plan on and I feel they heard us and went out of their way to help us. Jim even stopped and left me a loaner and picked up the car to have some work done to the rims. Outstanding customer service. I never felt pressured, just welcomed and they kept me up to date with loan application and delivery dates.

The experience I had was as outstanding Maz worked with me explained where I could benefit from the sale and made me feel very good about the sale. Maz thank you for your professionalism and your attention to detail. I will be back again ! I found a salesperson that understands the importance of no pressure and takes care of his Customers. I have bought my share of vehicles and I will say I have never experienced the sale process to be so smooth and professional thank you

I was extremely pleased with my visit to buy a new car it was painless for me. The salesperson Joel was excellent a very pleasant experience.

We are very happy with the new 2019 Jeep Cherokee Trailhawk. We dealt with JP Carlo and Jim Burke. Imperial Jeep is very nice to deal with in sales and service. We are always taken care of with great service on all fronts. We’ve been with them for years now.

We had the pleasure of working with Peter Lavallee while on the search for our new car. He was extremely helpful and made us feel very comfortable. He was not at all pushy and seemed to genuinely care about our needs. After months of car shopping we finally found our dream car.

Having it be my first time ever buying a car, I went in not knowing how the the whole process works. Frank Dumas was very honest and helpful when he was helping me find which car would be best suited for me. If I had questions, he had answers. When I go to eventually buy another car I am going back to imperial.