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Imperial Chrysler Dodge Jeep RAM

(1,555 reviews)
Visit Imperial Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 868-9422 (866) 868-9422
Used (866) 528-4413 (866) 528-4413
Service (855) 372-9688 (855) 372-9688

Reviews

(1,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chrysler Dodge Jeep RAM from DealerRater.

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Awesome experience

Amazing dealership , very helpful and fun place, Ed Kelly was easy , fun and comfortable to deal with, I highly recommend coming to this dealership. They will treat you right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Transportation Director

The entire process of purchasing a vehicle at Imperial was great. Maaz was extremely helpful from the beginning to end. Definitely recommend Imperial, especially Maaz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Dear Deb: Thank you for your business and for taking the time to share your kind words about Maaz and your experience at Imperial Chrysler-Dodge-Ram-Jeep. Maaz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Brakes and oil change

Bill Ott in the service department Is excellent to work with the whole service team does an amazing job I’ve bought many vehicles from this dealership and they do all my service I highly recommend Imperial Cara

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Vernon: Thank you for taking the time to share your kind words about Bill and your experience at Imperial Chrysler Dodge-Ram-Jeep. Bill and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Great experience!

Staff were professional and personable! The worked with me on pricing, rebates, and trade-in. My salesman, Pete, is a stand up guy! I would recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT experience. HIGHLY recommend

Wonderful experience when leasing a car with this dealership. Been a long time customer and will continue to purchase cars from this dealership. Wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Dan: Thank you for your business and for taking the time to share your kind words about your experience at Imperial Chrysler-Dodge-Ram-Jeep. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Good inventory and good deal.

Dealt with Garrett. Let us take the vehicle home to be sure it fit in the garage. Old school customer service is why we keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Dear Steve G: Thank you for your business and for taking the time to share your kind words about Garrett and your experience at Imperial Chrysler Dodge Jeep Ram. Garrett and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Great service

I had a good experience with them. Frank was helpful and patient with me. I will be going back to them for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Perfect customer service

By the far the best dealership I have ever went too and I feel so lucky to have went here. I recommend them to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Dear David: Thank you for your business and for taking the time to share your kind words about your experience at Imperial Chrysler Dodge Jeep Ram. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, Friends, colleagues and acquaintances to us.

Best car buying experience I have ever had

Maaz met me at the door without an appointment and was able to jump in and help me right away. I went with a car in mind that I had researched, but with a quick test drive found it was the exact one for me. Maaz was very patient with me walking through the lot finding a newer model with nearly every feature I wanted in my car. Once I found the car, Maaz was the best person to work with at his desk when it came to breaking down cost, and seeing what could be done to help the customer. With honesty and integrity, Maaz was the best car salesman I have had the pleasure of working with. THESE GUYS ROCK! Rami in finance was also a pleasure to work with. We all know buying a car can take some time with papers, but Rami made the time we had to spend much more comfortable and enjoyable, as well as doing a phenomenal job breaking down every plan they had to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Dear Usedcarbuyer: Thank you for your business and for taking the time to share your kind words about Maaz and your experience at Imperial Chrysler Dodge Jeep Ram. Maaz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

No pressure experience!!

My salesman, Frank Dumas, was so friendly and knowledgable, and the process of test-driving and signing papers was quick and easy. I would absolutely use any Imperial dealer again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.