Reviews
Great people
Sales team was great. Always kept me updated on our order
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you!
I'm a Ford Girl forever
Our experience with Townsend Ford was exemplary. The Staff is friendly, knowledgeable and professional. They go above and beyond to make your purchase as smooth as possible. Thank you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lynn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Dealership
We put in a custom order in for the New Ford Maverick and from order, to delivery, to financing, everything was handle great, no pressure. We would recommend and would buy here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michele, thank you for your kind words and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Townsend Ford service
Easy drop off oil change and tire rotation was done while I waited. No problems!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello William, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!
Winning Service - Townsend Ford
Simply put I don't have time for folks that don't provide an honest and thoughtful product and service; very thankful Townsend Ford has built their reputation on satisfaction that meets well done! So, well done to all those who help our family.... Thank you, jdt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
21F350
Service was fast and easy. I would highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Shawn, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Outstanding Service
Always a great experience at Townsend Ford. Have purchased several trucks from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gregg, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Car repair
The work was good. I was very upset with the bill. The labor was all more than the parts. At whopping $124.00 / hour. That is ridiculous. I probably won't be back there again because of it. I could see $60.00- $80.00. I could of bought a used car for what I paid.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchasing Review
very easy and pleasant new car purchase from dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bob, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Best Dealership
Thank you for another Great Experience! Everyone at Townsend treated my wife and I wonderfully.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, thank you for leaving such a great review and high star rating. At Townsend Sales & Service, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!