Tucker Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
140 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    August 26, 2019

    Our elderly parents are in their 80s. They were taken advantage of by Tucker Ford in Brunswick. They were pressured into buying a new vehicle that day... they went in. They were there just to look and see what deal they could get. They were given HALF the price of what their trade-in was worth, per Kelly Blue Book. They paid CASH for their new vehicle and paid hundreds of dollars OVER sticker price. They came back three days later after putting a deposit down, and they wanted their car back and to cancel the deal. They were told they had sold their car already and can’t back out of the deal. I have found on Carfax that they actually did still have the vehicle at the time. They paid the balance and left, in cash via money order, thinking there was nothing they could do. The salesman’s name is Ethan Duval. I contacted Tucker, and explained what happened to the manager, Bobby. He basically said they will do nothing to make it right with them. Also important to note is our mother has a cochlear implant and cannot hear very well at all. Our father has been deemed by the Doctor as no longer able to make financial decisions etc. due to dementia. They were clearly taken advantage of, And because Tucker Ford refuses to do anything to make this right, I am trying all avenues so that they can get help to make Tucker refund them the amount they “stole” from them.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 31, 2018

    had my f150 pickup in for scheduled service and along with that Tucker Ford complied with a recall at the same time and also returned my vehicle freshly... washed. They go the extra mile Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • November 15, 2017

    Great experience. Very helpful people with customer satisfaction a priority.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Scott, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward t...o your next visit!

  • 5.0 out of 5
    August 18, 2018

    The salesperson knew I already had done my homework on the vehicle as well as the pricing so it was really a game free process. He knew all the features... and accessories the vehicle was equipped with and walked us through all of them. Not your typical dealership!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 10, 2018

    I am always very satisfied by the service I get at Tucker Ford; staff is very courteous, helpful and friendly; all service is done in a timely manner;... explanations/recommendations always clear.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Tucker Ford for all of your automotive needs. Please don't hesitate to call ...if you'd like further assistance.

  • 5.0 out of 5
    August 6, 2018

    Thorough work in a timely fashion. The technician did a GREAT job!

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 26, 2018

    Excellent service. Shaun is always so helpful in answering questions and providing excellent service. Great place to have your car serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2018

    Our truck had been totaled and we needed a replacement to match the Blue Jean Blue cap we already had. Our salesman bent over backwards to find us a new... truck and got us into it in record time. He was the best! We were already convinced that Tucker Ford is the best when we bought the first truck there. Now we won't buy anywhere else!!!!!!!! Tucker Ford is the BEST!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new truck, Wayne! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    July 22, 2018

    Look forward to all my vehicle needs being accomplished at Tucker Ford I am very satisfied with my vehicle purchases, service and friendly interactions... I have with many staff They are an extraordinary team I highly recommend Tucker Ford! This is an exceptionable dealership that aims to please!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Autumn, we are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank... you again for taking the time to let the world know about your awesome experience. Have a great day!

  • 5.0 out of 5
    July 14, 2018

    Wonderful new facilities, pleasant and efficient service personnel.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service ...that you can trust.

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