Reviews
Service review
I have an 07 Explorer. Steve got it's service started and had my paper ready when I arrived for pick-up. Your driver and cashier were both very pleasent and friendly. I'll be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dr. Jim Bevan
As always, everything was excellent. The only thing that was not fabulous was the waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Mike K. Was very helpful and very personable! Appreciated the shuttle service. Ray is an excellent driver and a lovely gentleman. Happy with everything. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammy is amazing
I had my 2012 Ford Explorer serviced at the Kennall Ford dealership service center in Eugene, Oregon. I had a slow leak in the front left tire.it was not repairable. I was told I'd need to purchase a new tire. Tammy in the service department was EXCELLENT!!! She review my service plans thoroughly and found I was covered. Due to she WONDERFUL customer service I was able to have the tire replaced for no charge. I will definitely return and ask for Tammy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job
Thank you Tammy for great customer service. You let me know details of the service requested.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service both personally and professionally
The sales staff at Kendall are very personal and professional at the same time. We love our new Mustang!! Our car was a surprise birthday present and the staff at Kendall helped pull this surprise off in spectacular fashion. I felt like we were on a game show having the biggest surprise bow on top of our car. Thank you Kendall! I'm happy I waited and bought a car from you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
The service was fast and friendly. The curteousy driver did run a stop sign in a neighborhood and luckily it was a low traffic area. Otherwise a pleasant ride. I did not say anything but I should have so he realizes there is a stop sign there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
When we returned, our service advisor was on break. A different person was walking by, and asked if we had been helped, and she tracked down or paperwork and helped us check out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent buying experience
Was considering a different make of truck but I always try to do buisiness with Paul Ziehr He came up with the idea on a Raptor as use for my company truck I am extremely happy Thank you Brad Rogers Sunset Electric
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
When I came in they were over-booked, but still managed to get my service done under the time frame they gave me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
