Kendall Ford of Eugene

The staff in the service department are always fast, friendly and efficient. If I had any complaints about my experience at Kendall ford, It would be a lie.

Just needed a couple software updates on our used 2010 Ford Escape. It was purchased elsewhere and had shut down on us a few times. The updates were for a recall. We appreciate Kendall's service. You got us in the same day we called, got our ride back to us that evening. So far the problem has not recurred.

The quick service on my 1999 Mercury and friendly service personnel was greatly appreciated. However, there was one glitch. The new windshield wipers that were installed apparently had something on them and they smeared my windshield with a grease like substance that made night driving virtually impossible. I'm not sure what it was, but I had to use some window cleaner just to be able to drive. That has made it somewhat better. Other than that, everything was fine. Ray

Kendall Ford service department has always gave me outstanding service. The service people are very helpful and the best!! M. Conaway

service was excellent and prompt; service representative was cordial and kind.

Staff war very helpful. Service always on time.. So far so good.

The service to my 2011 Escape was timely and complete. I did not have to wait to get started and they called me when they finished. They also explained the possible rattle that I have when going over a bump in the road.

Very prompt and professional. Told me it would be an hour and it was.

2013 escape. Service and the staff were very helpful.

Great customer service. Competitive pricing. They don't try selling you what you do not need, everything always is done on time and budget.