Dave Smith Motors

Reviews

3.6 out of 5 3.6
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 20, 2018

    Watch out for their tactics for extended warranties. Excessive force to accept extended warranties . Tried to refuse them but no one would help us

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bret, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning ...more about your particular situation. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Dave Smith Motors hayleyz@usautosales.com

  • 1.0 out of 5
    May 16, 2018

    So I contacted Dave Smith Motors because I had a friend say they were the best.....What a 180 from what I experianced.... I was looking for a pickup ....loaded... Chevy or GMC....sent an inquiry with a quote requeston 2 vehicles....total run around. Finally 4 emails and 3 phne calls later I get the BS we wont give you a quote without $500 deposit. Are you kidding me......$500 for a quote. Sorry guys you are totally full of it....if you doubt me try it....I would be happy to post the salesmans name and number if requested

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Please contact us at hayleyz@usautosales.com when you have an opportunity, and we will be more than happy to try and discuss your experience.

  • 5.0 out of 5
    May 9, 2018

    Excellent to work with. No games. Easy process from stating what we wanted to credit application and signing the paperwork.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    April 15, 2018

    The sales rep was extremely patient with my many questions never having bought a car out of state before. I have already recommended Dave Smith motors... to multiple friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks again for the recommendation, and have an amazing day!

  • 3.0 out of 5
    April 15, 2018

    The paperwork wasn't ready when we got there because the finance person did not communicate to the salesperson we would be there first thing in the morning,... after driving all night. The salesman had me sign all the delivery paperwork before we were allowed to see the vehicle or test drive. The salesman didn't know anything about the truck, features or options, like where the DEF was located or what the lights on the instrument panel were for. The warranty process didn't work right on the computer so we didn't get a copy of it as we requested. When they took our trade, they wrote down the wrong mileage of 36,494 instead of 30,4xx still in warranty. This had to have affected the trade in value to our disadvantage. Vehicle is currently on sale with the correct mileage. The salesman was aware of how far we were coming and no offer to deliver the vehicle was made. After talking to people in our area, delivering it should not have been a problem, as you do that regularly. We are very happy with the truck, but not happy with the buying experience from Dave Smith.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

  • 2.0 out of 5
    March 26, 2018

    It kinda sucked because I bought a truck sight unseen. And when my wife went to go pick it up and brought it home I found that it had been gutted. Of all... the accessories that I was led to believe it would have.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may... have fallen short of the high standards we set for ourselves. Please contact us at (208) 413-6397 when you have an opportunity, and we will be more than happy to try and turn your experience around. We look forward to hearing from you!

  • 5.0 out of 5
    February 28, 2018

    Bought a Chevy Cruz and then came back to get it serviced, best experience ever! So polite and professional!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Kendra Ellyce Brown, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    January 12, 2018

    Terran was knowledgeable & prompt at calling us back. He?s organized & pleasant to work with. I highly recommend him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks again for the recommendation, and have an amazing day!

  • 5.0 out of 5
    January 12, 2018

    Every question was answered. Every thing was explained very well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Barbara Fay Hendrix! We're so happy we were able to help you out!

  • 5.0 out of 5
    January 10, 2018

    Scheduling of the pick-up and handling of paperwork was well done, The entire staff was very accommodating and helpful

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Troy Glen Holt, thank you for taking the time to leave a review for us at Dave Smith Motors. We're happy we could meet your expectations!

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