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Walt Massey Chevrolet GMC Lucedale

(1,081 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (601) 440-1220 (601) 440-1220
Used (601) 440-1719 (601) 440-1719
Service (601) 975-3218 (601) 975-3218

Reviews

(1,081 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt Massey Chevrolet GMC Lucedale from DealerRater.

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Landon Rainey was a dedicated salesman, showing support

Landon Rainey was a dedicated salesman, showing support through text and photos of the Tundra we were interested in. Not only did he come through on the pics of the truck we requested, Landon went above and beyond covering more areas of the truck than requested. He took care of all our needs and even followed up with us on how the truck was driving. Great job! We are enjoying the new truck. Thank you

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tray was great.

Tray was great. Very polite and productive. He showed car, let me drive, and SOLD it to me. Highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I like the dealership.

I like the dealership. It's right here at home. I rated it a 4 because I supposed to had have a free tire rotation but they didn't rotate my tires.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Awesome staff and always a pleasure to talk with Jessica

Awesome staff and always a pleasure to talk with Jessica and Kenda in the service department.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always experienced a warm welcome and professional

I have always experienced a warm welcome and professional care. Everyone makes you feel important.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

We’re so glad to hear that you consistently feel welcomed and well cared for! Our team takes pride in making every customer feel valued and appreciated. Thank you for your continued trust!

Eli and the team were patient and willing to answer all

Eli and the team were patient and willing to answer all of my questions. I never felt rushed or pressured throughout my entire experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear Eli and the team made your experience comfortable and pressure-free! Taking the time to answer every question is something we value. Thank you for sharing your feedback and for choosing us!

Very happy with my advisor Jessica, she took great care

Very happy with my advisor Jessica, she took great care of me and made sure all of my concerns were taken care of

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear Jessica provided such great care and made sure all your concerns were addressed! We’ll be sure to share your kind words with her—thank you for choosing us!

Polite, laid back, and operated at my pace.

Polite, laid back, and operated at my pace. Listened to what I wanted and delivered.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear our team provided a relaxed, customer-focused experience and delivered exactly what you were looking for. Thanks for sharing your feedback and for giving us the opportunity to earn your business!

Great experience, I had Jessica order my parts weeks ago

Great experience, I had Jessica order my parts weeks ago , I finally was able to get out of my service vehicle long enough for this repair

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re glad everything worked out and that Jessica was able to get your parts ordered and repair completed! We appreciate your patience and are happy we could get you taken care of.

Great dealership great service.

Great dealership great service. I will recommend the dealership to others and hopefully they’ll buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear you had a great experience with our team! Your recommendation means a lot to us, and we appreciate you sharing your positive experience with others.