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BMW of Columbia - SC

(2,436 reviews)
Visit BMW of Columbia - SC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2015 consumer dealer award
New (803) 760-7165 (803) 760-7165
Used (803) 832-0581 (803) 832-0581
Service (803) 462-4521 (803) 462-4521

Reviews

(2,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Columbia - SC from DealerRater.

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Great customer service, repairs were completed on time.

Great customer service, repairs were completed on time. Service advisor was polite, knowledgeable, friendly and explained everything to my satisfaction.I would recommend him to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service !

Great service !! Sebastian was very friendly and professional! Service was completed in a timely manner and I will drive an hour to have my vehicle serviced as long as the service is excellent!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Serve on our 535i was excellent, repair work completed

Serve on our 535i was excellent, repair work completed without any faults, Mr Charles Baker and his assigned mechanic, we're Johnny on the spot, Job Well done..535i runs just like it did 15 years ago.. We have only 55,800 miles on this BMW..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Serve on our 535i was excellent, repair work completed

Serve on our 535i was excellent, repair work completed without any faults, Mr Charles Baker and his assigned mechanic, we're Johnny on the spot, Job Well done..535i runs just like it did 15 years ago.. We have only 55,800 miles on this BMW..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Definitely a Royal treatment from all involved,

Definitely a Royal treatment from all involved, Alignment, repaired strut problem, four wheel Alignment..runs like it just came from factory roll out.. Thanks to my service Rep, Mr Charles Baker

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had the best experience purchasing my new vehicle from

I had the best experience purchasing my new vehicle from BMW of Columbia! My salesman, Michael Hart, was very professional, personable, and knowledgeable. He took the time to provide me with the best selection of vehicles to fit my needs and was patient as I made my decision. I truly appreciated his attentiveness and expertise throughout the process. I?ll definitely be referring my family and friends to Mike and will be a returning customer when it?s time for my next BMW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This dealership is very friendly and the consumer service

This dealership is very friendly and the consumer service is excellent. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Wonderful, professional, and time estimate for my repair

Wonderful, professional, and time estimate for my repair was on point. Sebastian kept me updated throughout the entire repair. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

Mr. Baker, my agent makes sure that my car is serviced

Mr. Baker, my agent makes sure that my car is serviced and that I have the answers I need. He makes me aware of the issue and the cost before they proceed. He is always welcoming, kind and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brenda, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Advisor was helpful and thorough when explaining the

Advisor was helpful and thorough when explaining the issues founded with my car and with the decision I should take when fixing it given this is my first car. He made sure I was satisfied and made all the information easy for me to digest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!